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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 703 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 703 reviews
  • Rated 5 out of 5 stars

    A year review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this thing for nearly a year as of now. The robot is still running as if it's right out of the box. In the beginning, when we were trying to have it map the floor plan of the house, it would t fully map the house and would think the shadows was a wall. We tried it again during the day and that had worked. The pick up power is amazing and being able to have a set time schedule for when it turns on and even being able to have to clean a certian part of the house. Even while being away from the house is a huge plus for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool vacumm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool thing get one. Before they run out. Its great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the vacuum to run on a schedule was very easy. However, if you have dogs that shed a lot, you will need to cut the hair out of the brush roller quite often. Other than that it’s been great. Setting up rooms that it maps out is a cool feature. Also works with Alexa so you can tell it to run whenever.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great cleaning with easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well and easy to set up and use from app. The ability to integrate with smart home devices and use via voice command is a fun add on. The lidar maps the house well, just be careful of any u usual areas such as fan bases that it can potentially get itself stuck on.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    So happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Robot Vacuum has made my life easier. I take big purchases pretty seriously and this is well worth the money. We have two dogs who shed quite a bit and it is so nice to now walk into my house from work and see clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Husky hair everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs one boxer and a husky which she sheds a lot so we use to have hair bunnies everywhere. We really are glad we got this vacuum it makes the every day cleaning easier because we can use this between the the hand held vacuuming we do on the weekends. We have to clean the container out about every 3rd use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, cleans well and keep my house neaty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A definite lifestyle improvement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start??? I had the EZ version of the Shark for 8 months. It was merely a test to see if a robot vacuum would work in my home. Fast forward to a few days back I saw this on sale. And the EZ was nice but this one is much nicer. The mapping and control, plus it cleans very well. This was a much needed/deserved purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum I love this product because work properly, it’s easy for use and it’s no to expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently put in vinyl flooring throughout my house. It’s perfect for a daily cleaning. You can select specific rooms of the home for spot cleaning or have it run once daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but bigger and louder than previous models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good overall cleaner. The weird knob on the top makes it so that it no longer fits under some of my furniture (which my previous robot did) so that's a bummer. It is a bit loud as well. I do like that it has a consistent pattern to the cleaning instead of bumping into things and turning around. The battery seems to be a little lacking in this model as we have had to carry it back to dock multiple times already due to dead battery. All in all it's fine and we will keep it, there are just a few things that make me feel a little ehhhh about it.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    My robot - I named her petunia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but hard to figure out if I can get it to clean only one whole room. It will only do a small place in a room. It is very smart though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this robot for the price. Apps works great and robot keeps the house clean. I love being able to send the robot to specific parts of the house to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an ecovac and a shark , the shark outperforms the ecovac at more than half the price . I would recommend this vacuum to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Efficient and thorough cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this little robot. It did an effective mapping of the house. It keeps the dog hair at bay, which is exactly why I got it. Great on hard and carpeted floors. 5 ☆ for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuums are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great robot vacuum. We love our full size Shark vacuum, so felt like the Shark brand robot would be good, and so far it’s doing great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SO far this Shark has exceeded our expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were always on the fence about getting a robo vac because we have several dogs and they shed a lot. Suprisingly so far this unit hase been doing an excellent job. The areas the unti services are all one level floor, with minimal rugs, and no transitions anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a best buy gift card and this was on sale. I have always wanted one and it was the best purchase ever. It’s like having an assistant that can vacuum the house while you’re doing other things. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the self emptying option! I like the way it adapts to your environment

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this shark robot vacuum! It cleans super well and is so convenient. Love the app too.

    I would recommend this to a friend