Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.3 out of 5 stars with 703 reviews
(703 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
VROOM VROOM
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Gets the house clean and then some!
I would recommend this to a friend Rated 5 out of 5 stars
Love this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older version, in love with all the new features
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
shark robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum arrived without damage and works great.
I would recommend this to a friend Rated 5 out of 5 stars
Sharp Robot Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my Shark Robot. It does a great job!
I would recommend this to a friend- Pros mentioned:Runtime
Rated 5 out of 5 stars
Delightful!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little vacuum cleaner is smart and amazing! We occasionally need to reset it and remap the house, but other than that it’s dreamy. Recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Better than I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a decent job overall. It certainly does not replace regular vacuuming. Sometimes it doesn’t get in the corners too well but I’m very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does. Great job picking up mess. Gets lost trying to dock.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very Durable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have bought several of these vacuums. This seems to be the best one and has been the most durable with two dogs and a cat. Does a good enough job to let run every other day or so.
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
Great overall robot vacuum.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Does exactly what I need it to do. Doesn’t get stuck on things like our old one used to.
I would recommend this to a friend - Pros mentioned:Runtime
Rated 5 out of 5 stars
Best Robot Vaccum I have had out of 4.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best robot vacuum I have had yet. Rarely gets stuck. It did once in the month Iv'e used it. House map in app to choose certain areas to clean. Vacuums in straight lines, so it looks a lot nicer when it completes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I love my shark
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my shark vacuum. I named him jojo. He does the best job, better than a man (an actual man) I love my jojo, i still sweep a little after jojo since i have cats, but there's not much to pick up after.
I would recommend this to a friend Rated 5 out of 5 stars
Love this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my gf for Christmas andnliked itnso much I bought another one for myself. Super easy to set up and connect to the wifi and download the app. Great suction and picks up A LOT of debris. Highly recommend this product
I would recommend this to a friend- Pros mentioned:Runtime
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I just let it run around all over the house without me worrying that i have to sweep.
I would recommend this to a friend - Pros mentioned:Runtime
Rated 5 out of 5 stars
Shark matrix
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever bought. It’s awesome!! I searched many different vacuums and found this one to meet my expectations
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Shark Robot Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Not as good as my Roomba, but hope it lasts longer.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We are thrilled to know that you are pleased with your Matrix Self-Emptying Robot for the price you paid. However, it does make us sad to find out that it hasn't fully lived up to your expectations when compared to your previous robot, as we continuously strive to enhance our offerings and provide the best for our customers. Your feedback is extremely important to us, and you can be assured that our team will review it for potential improvements. If you require any assistance with your unit, please do not hesitate to reach out to us at 1-855-427-5127, and we will be more than happy to help.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Easy sweeping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use , clean my space without any problems.
I would recommend this to a friendRated 4 out of 5 stars
Nice but needs bigger dust bin with dogs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to not have to sweep daily with 4 dogs. But make sure floor is cleared of anything that might get stuck like socks etc also dust bin often gets clogged.
I would recommend this to a friend- Pros mentioned:Navigation
Rated 5 out of 5 stars
Amazing little robot vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Matrix does a fantastic job cleaning our hard surfaces between regular vacuuming. Able to navigate around objects, seldom gets stuck and self empties. Very pleased so far.
I would recommend this to a friend Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the robot vac! So easy to use and convenient. Highly recommend getting one especially if you have indoor pets.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
No longer attacks dog at night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up from the eufy with mapping now I can tell it to avoid the poor dog at night. The eufy bump navigation seemed to head straight for the poor thing. Hopefully the dog accepts the truce offered by the new vacuum.
I would recommend this to a friend