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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 715 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 715 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Better than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a decent job overall. It certainly does not replace regular vacuuming. Sometimes it doesn’t get in the corners too well but I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum I love this product because work properly, it’s easy for use and it’s no to expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool vacumm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool thing get one. Before they run out. Its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark this is the only robot to buy. Emptying is easy robot isnt loud like others. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my gf for Christmas andnliked itnso much I bought another one for myself. Super easy to set up and connect to the wifi and download the app. Great suction and picks up A LOT of debris. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Best Robot Vaccum I have had out of 4.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum I have had yet. Rarely gets stuck. It did once in the month Iv'e used it. House map in app to choose certain areas to clean. Vacuums in straight lines, so it looks a lot nicer when it completes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought several of these vacuums. This seems to be the best one and has been the most durable with two dogs and a cat. Does a good enough job to let run every other day or so.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my shark

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my shark vacuum. I named him jojo. He does the best job, better than a man (an actual man) I love my jojo, i still sweep a little after jojo since i have cats, but there's not much to pick up after.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Delightful!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum cleaner is smart and amazing! We occasionally need to reset it and remap the house, but other than that it’s dreamy. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the self emptying option! I like the way it adapts to your environment

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this shark robot vacuum! It cleans super well and is so convenient. Love the app too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    shark robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum arrived without damage and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and the price is great . I already have a shark that's over 7 years old still running . Now purchased this one couldn't pass up the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does. Great job picking up mess. Gets lost trying to dock.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Amazing little robot vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark Matrix does a fantastic job cleaning our hard surfaces between regular vacuuming. Able to navigate around objects, seldom gets stuck and self empties. Very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    No longer attacks dog at night.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from the eufy with mapping now I can tell it to avoid the poor dog at night. The eufy bump navigation seemed to head straight for the poor thing. Hopefully the dog accepts the truce offered by the new vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good job! App is nice as well. I like that when it runs into an object it tells you on the app and makes an announcement!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great overall robot vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Does exactly what I need it to do. Doesn’t get stuck on things like our old one used to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big shark in a small pond

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve bought two of the vacuum robots different manufacturers but this is probably our favorite. Works daily for the upstairs of our house does an absolutely fantastic job. Wish we would have bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Shark matrix

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. It’s awesome!! I searched many different vacuums and found this one to meet my expectations

    I would recommend this to a friend
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