Customer Ratings & Reviews
- Model:
- RV2320S
- SKU:
- 6542043
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.
This summary was generated by AI based on customer reviews.
Amazing little robot vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Matrix does a fantastic job cleaning our hard surfaces between regular vacuuming. Able to navigate around objects, seldom gets stuck and self empties. Very pleased so far.
I would recommend this to a friend- Pros mentioned:Cleaning
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Act of service. Was the perfect gift of cleaning without doing the work.
I would recommend this to a friend - Pros mentioned:Cleaning
Better than I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a decent job overall. It certainly does not replace regular vacuuming. Sometimes it doesn’t get in the corners too well but I’m very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Mapping
Lightning McClean Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum. Sheduling amd mapping the floor, spot feature are favorite functionality. My 800 sqfeet floor is now clean every night. Got two of these.
I would recommend this to a friend Awesome Robot Vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy setup. Excellent coverage will cover house first floor
I would recommend this to a friend- Pros mentioned:Cleaning
Life Changer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Shark has made our life so much better. Cleaning the floors was always a task with 2 indoor dogs. I would give it 10 stars if I could! Best thing since slice bread
I would recommend this to a friend - Pros mentioned:Cleaning
Big shark in a small pond
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve bought two of the vacuum robots different manufacturers but this is probably our favorite. Works daily for the upstairs of our house does an absolutely fantastic job. Wish we would have bought a second one.
I would recommend this to a friend - Pros mentioned:Mapping
No longer attacks dog at night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up from the eufy with mapping now I can tell it to avoid the poor dog at night. The eufy bump navigation seemed to head straight for the poor thing. Hopefully the dog accepts the truce offered by the new vacuum.
I would recommend this to a friend - Pros mentioned:Cleaning
Good choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum does exactly what it's supposed to do.
I would recommend this to a friend - Pros mentioned:Performance
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good product good product good product good product good product good product good product good product
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We’re glad you’re enjoying your Shark Robot! We believe you may have mis-clicked your star rating, because your review seems overwhelmingly positive. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning
Great helper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun little robot that does a great job cleaning up around the house. Just moved into our new home and wanted something that could sweep and lightly mop wood floors on the main floor. This little guy keeps things looking pretty darn good.
I would recommend this to a friend 
No regrets
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at several different robot vacuums. I read reviews and did a lot of research. Went with this one and I think it was the best choice for the price range and features. Had better reviews than the more popular robots with the same features. And best buy orice matched the competitors deal.
I would recommend this to a friend- Pros mentioned:Runtime
Great vacuum. Reliable.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this little guy for many months now and have had no real issues. I haven't even had to replace many parts.
I would recommend this to a friend The best for allergies, pets, and kids!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how my carpet feels so clean every day! The vacuum does a great job making straight lines too! The app is great, I could make a temporary “no-go-zone” while our Christmas tree was up to avoid vacuum mishaps!
I would recommend this to a friendLove this robot!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! This vacuum is 100% better than my old Roomba! Doesnt get stuck under stuff and cleans in straight line instead of randomly. Wish I had not waited to replace my old robot!
I would recommend this to a friend- Pros mentioned:Runtime
We love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Shark. It’s helped with our allergies by frequently vacuuming up the pet hair. We run it at least once a day. Don’t know how we got along without it!
I would recommend this to a friend Mother's day gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came in fast and in great condition, it was a gift and the recipient could not have better things to say about it. Works amazing and she loves it
I would recommend this to a friend- Pros mentioned:Cleaning
AI vaccun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I throughly enjoy have may apartment clean everyday day when I get home.
I would recommend this to a friend - Pros mentioned:Cleaning
DaTruth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Sweeps and mops effortlessly. High-quality
I would recommend this to a friend - Pros mentioned:Cleaning
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect picks up the dirt and dust leaves it clean
I would recommend this to a friend
