Customer Ratings & Reviews

This machine is a beast and worth the money. Runs quietly and once it maps your household it is very dependable to clean thoroughly.

This is by far my favorite purchase in the last few months! The shark robot vacuum and mop cleans so well and makes my house smell so good for when i come home! It its amazing if you have dogs that shed like i do, it gets all the dog hair that woukd normally be floating by on the floor when i come home from work. The built in air freshener to the base station is such a nice touch so when it dumps from the vacuum to the station a nice smell comes out instead of that gross vacuum smell you woykd typically think of. 10/10 have recommended this product to everyone i know with pets!

I’ve had “Tony Shark” for a few weeks and my floors have never looked better. 5 pets in the house and I never have to deal with litter crumbs or hair anymore. Even my man gave in and said it was better than our old Roomba. Super easy to set up and understand. You put in on a schedule and forget about it.

This is my third robovac but the first one with mopping ability. I totally love it. The machine automatically fills with water and cleaning solution, empties both dirt and dirty then cleans and dries the mopping pad. All I have to do is empty the bins periodically and refill with fresh water and solution. If I don’t do it in time the machine audibly reminds me it needs water. It can’t get much easier than that. Mapping was super simple, getting it right the first time. I love that I can also have it spot clean or clean only specific rooms. The software is easy to navigate. I couldn’t be happier with it.

I have hard wood floors and I purchased this hoping it will help. We have a saint bernard that sheds a lot and drools a lot. After using this Shark vacuum and mop robot, our floors have never looked cleaner! It was very easy to map through our house and we have a large house. It transitions effortlessly over rugs and into the bedrooms that have carpet! We also have stairs amd i was curious to see if it would recognize that or fall. It recognized the stairs with no issues and gets as close as possible no problem! It's truly a fantastic product! I would highly recommend to anyone!

The only thing I dont like is the brushroll door has a runber piece that tears. Shark is sending me a new one without the rubbr strip and that has fine bristels to solve the issue. Mops great and vacuums pretty well to the point I hardly bring out the vacuum anymore besides to get in areas it cant reach.

Very Impressed with the quality of the vacuum and mop job that it does. Unit took a while to get it setup, and then it has to map the entire house which also took a while. Once that is done, we set it on a schedule, and it just works. We appreciate the extra helper while we are at work. We caught it on sale which definitely helps the happiness from a cost perspective!

Very good at mopping but subpar at vacuuming. Map your home good and takeaway some chores. The biggest issue is the very bad app.

Overall very good, very useful to have the product that vacuums and mops, great cost benefit, it is silent (we have had other brands that are noisier) the only problem I would say is that the mops do not vacuum some spots. Some considerable sized dirt (for example grains of rice) are left behind

I’m really impressed with this robot! It vacuums and mops really well, and the self-emptying and self-refilling features make it super convenient.

I bought the product because I like clean floors but I am lazy and don't want to vacuum and mop every other day. This keeps the floor's surprisingly clean and is able to maneuver better than any other robot vacuum. I've had before.

This thing works great vacuums and mops very efficiently. Gets on the legs of my dining room table and leaves the floors very clean feeling. It’s fun watching it blow the dog hair out of the corners and from behind open doors. I would for sure recommend it.

Works great. Very fast cleaning and decent battery life. Hardly getting stuck like the iRobots. Also able to clean in the dark. The App lacks many features though. Disappointing that I can’t set a scheduled clean where I can select specific rooms to clean.

The Shark vacuum does an amazing job cleaning and mopping—it leaves the floors spotless without much effort. It’s easy to use and the app is simple to navigate, but it could definitely improve. For example, it would be great if the app showed a map of where it has already cleaned. Also, the vacuum is a bit noisy, which can be distracting. Overall, it’s a great cleaner with some room for improvement in its features.

The first one I had worked great until it started leaking from the base after about 10 uses. We called shark service and they reviewed it and sent us a new one! The new one works great love it!!! It mops and vacs as it should and is a lot more intelligent than the older style roomba!!! The shark works in a grid type pattern and seems to know where it is at a lot better than oldest style vacuum!!!

Easy to set up in home and through the app. Surprisingly quiet, it does an absolutely amazing job cleaning the floors. It makes our life so much easier having one last thing to do each day, especially since we have all wood floors!

This vaccum its very accurade to map the house the app is very freindly, the vaccum+mop mode is very good, it doesn't matter what pile hegth the carpet is this vaccum can clean it up, the water tank is durable, I think my shark had moped my how like 29 times since I bought it, the only thin is it should has an over speed when rum over the carpet, but overall works very good

love the self emptying and self refilling, absolutely worth it. it even self cleans and dries its pad after mopping, completely hassle free!

Works Wonderful! We are very happy with the cleaning and the mapping worked perfect!

very quite and does a good job, mopping is the best