Customer Ratings & Reviews

Works Wonderful! We are very happy with the cleaning and the mapping worked perfect!

Works great. Very fast cleaning and decent battery life. Hardly getting stuck like the iRobots. Also able to clean in the dark. The App lacks many features though. Disappointing that I can’t set a scheduled clean where I can select specific rooms to clean.

The Shark vacuum does an amazing job cleaning and mopping—it leaves the floors spotless without much effort. It’s easy to use and the app is simple to navigate, but it could definitely improve. For example, it would be great if the app showed a map of where it has already cleaned. Also, the vacuum is a bit noisy, which can be distracting. Overall, it’s a great cleaner with some room for improvement in its features.

The first one I had worked great until it started leaking from the base after about 10 uses. We called shark service and they reviewed it and sent us a new one! The new one works great love it!!! It mops and vacs as it should and is a lot more intelligent than the older style roomba!!! The shark works in a grid type pattern and seems to know where it is at a lot better than oldest style vacuum!!!

This vaccum its very accurade to map the house the app is very freindly, the vaccum+mop mode is very good, it doesn't matter what pile hegth the carpet is this vaccum can clean it up, the water tank is durable, I think my shark had moped my how like 29 times since I bought it, the only thin is it should has an over speed when rum over the carpet, but overall works very good

I love this !! It works great for in between cleaning .. I work 19 out of 21 days so its nice to have something that does the floors while im busy . It doesnt scrub scrub but it does what you need !

Overall, a solid vacuum mop robot that makes my life much easier after upgrading from just a vacuum Roomba. While it does work well, software wise do not expect maps that match your home exactly or a flawless app experience. Shark has gotten better but it still has a way to go to meet Roomba in terms of software. Also, if you have pets that shed NeverTouch does not quite apply.

it is not fully autonomous. You still have to move chairs and raise bed sheets so it could go under the bed. But it cleans well and the noise is not overwhelming. 8/10

Owned robot vacuums but never vac/mop combo. This has been an excellent purchase. You can add a schedule and “no go” zones. The vacuum is great but the mop is what’s amazing. Does a fantastic job keeping floors clean. Had an issue with unit getting stuck behind bar stools but setting no go zone in app has prevented issue. Would recommend.

I have 4 dogs and this has made my life easier with cleaning. It keep up so much hairs. Mopping is not the best but it also helps and is not as dirty.

I was nervous about the price and investment. I took the leap and I have no regrets. I have always wanted to try a robot vacuum and mop combo and finally had the floor plan that could benefit. The app works great. I have two small inclines between the living room and connecting hallways. I was worried that the vacuum would get stuck and never find its way around the obstacle. I was prepared to just find a way to make it work, even if I had to clean the rooms separately. To my surprise that has not been an issue at all. The incline angle is pretty steep for a robot vacuum. Disposing of the dirt when the container is full is simple and the machine notifies you. Same with refilling the mopping soap and emptying the dirty water. This has been my best purchase of 2025 by far. To anyone that is nervous about investing in a robot vacuum/mop combo, I was the same way. I trust this particular brand and specifically this model. I am not disappointed and will recommend this product to anyone that is looking to upgrade their home. I am even considering buying one for my mom.

We had the iRobots for years and finally decided after too many robots breaking on us, to try the Shark. It was on sale and just about the same price as the iRobot we were told they junked out. It’s been a few months now and we couldn’t be happier. This robot is actually efficient, smart and has all the tech that iRobot lacks. The mapping of your home is much more accurate and detailed. Great product, software and design.

Definitely My best purchase of 2024. It does everything it says it will do. Accurately maps my home and cleans well all from the convenience of an app on my phone

Shark Robot is super, I love it because it simply makes your life easier, cleans for you, and maps everything in one. The best.

I like the machine. It's very durable and well made. I wish it had a little more suction power since i still see debris left on the floor. I seem to have to redo the map too soon.

I have gone through a few mops, this is the clear winner, the mapping is phenomenal. Truly cleans the floors, actually mops, not just pushing around as some others have.

So far, I am very pleased. Our “Jaws” goggles up all the dust and debris, mops, and empties its catch into the base. Great job!

I absolutely love this shark. I have dogs and they are always shedding. I felt like I could never keep up with my floors until I purchased this vacune/mop. It works amazingly and does its job.

pretty nice vacuum + mop combo. i gave someone this as a gift and it was easy to set up and cleaned the house very well

I just love the way it cleans my floor, both wet and dry