Customer Ratings & Reviews
- Model:
- RV2820ZE
- SKU:
- 6599392
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the Robot Vacuum & Mop for its impressive cleaning performance, mapping capabilities, and relatively low noise level. Many appreciate the convenience of its self-emptying and self-refilling features, along with its ease of use and satisfactory battery life. However, some customers have noted minor issues with navigation and limitations with the app, while others feel the size may be a concern. A few users also expressed concerns about the suction power.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Shark
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Robot is super, I love it because it simply makes your life easier, cleans for you, and maps everything in one. The best.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for sharing your Shark Robot love!
We absolutely agree there’s nothing quite like having a clever little cleaning sidekick that maps, vacuums, and gives you back your free time. Here’s to more sparkling floors and effortless living!
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance, Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very easy to install and does an amazing job
I would recommend this to a friend Shark robot vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum help me a lot clean my house make very easy vacuum my house
I would recommend this to a friendHighly Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the iRobots for years and finally decided after too many robots breaking on us, to try the Shark. It was on sale and just about the same price as the iRobot we were told they junked out. It’s been a few months now and we couldn’t be happier. This robot is actually efficient, smart and has all the tech that iRobot lacks. The mapping of your home is much more accurate and detailed. Great product, software and design.
I would recommend this to a friend- Pros mentioned:Noise level
great performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance in both vacuum and moping, highly automated
I would recommend this to a friend - Cons mentioned:Navigation, Size
Great idea poor support and poor service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to use this is my third shark robot but my first moo and vac the others still perform well this one seems like to big to go under beds and tables keeps getting stuck and shutting off.I’ve called tech support without success the maps are not even close to the house I think this one is a flop
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your RV2820ZE is not working properly. Please reach out to our team by phone at 1-888-228-5531 one more time, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Shark - Robot Vacuum & Mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife loves it and thinking about getting a second one for the basement❤️
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love this Shark Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this vacuum and mop combo cleans. I love the opportunity to select the type of cleaning a want and select specific rooms for cleaning if I choose not to clean the whole house.
I would recommend this to a friend Great Robot!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great robot. We've had to have one replaced with the protection plan but with Best Buy that was a very easy process. New one works great. We love the app and how you can send it to certain areas now.
I would recommend this to a friendIt’s really worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans while I do nothing picks up dust and leaves the floors fresh Not perfect, but such a time saver Totally worth it
I would recommend this to a friend- Cons mentioned:Size
Too tall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit probably would have be great, however it did not fit underneath our furniture, so we ended up returning it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Beautiful, love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it it works great. Cleans as it should. Goes from floor to carpet and knows when to shut off mopping mode and switch to vacuum mode by itself.
I would recommend this to a friend - Cons mentioned:Suction power
Not a Bad Robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad robot. I used it for a few weeks before returning it. The app is very user friendly. It just didn't have the cleaning power I needed. The suction wasn't strong enough, and there was no option to adjust it. The mop wasn't the best either. Sometimes, it woupd just leave wet streaks as if it didnt have enough water.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We appreciate you taking the time to share your feedback with us! We're truly sorry to hear about the inconveniences you encountered with your Shark Robot, which led to your return. Rest assured, we will pass your feedback along to the appropriate teams at Shark to help prevent this from happening again. We hope you'll consider trying our products again in the future!
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Robot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans so well. Mops awesome. Love the no touch featurw
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the way it cleans my floor, both wet and dry
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum I have three dogs and it does an amazing job
I would recommend this to a friend New Helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Very happy with the way it mops.
I would recommend this to a friend- Pros mentioned:Mop
Great Vac and Mop Robot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot is exactly what I was looking for to replace my roomba. Self cleans, vac and mops for maintenance and has a clean spot function that only goes wherever you need a deep cleaning. Excellent product!
I would recommend this to a friend The lil champ works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I didn't give it 5 stars because of the app, (if you have it you know) it vacs and mops great, and maintenance is very easy, Jeffrey has some weight to him but not too hard to flip over and clean..I think I will keep him..
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love it especially with let’s.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Having pets, this is a perfect mop/vacuum combo for every day touch ups on floors that show paw prints. Shark recently updated their app and there are even more map and scheduling options.
I would recommend this to a friend