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Customer Ratings & Reviews

Your price for this item is $699.99
The previous price was $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Rating 3.7 out of 5 stars with 4 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,242 reviews
  • Rated 4 out of 5 stars

    My new 65" Sony TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV is great to have. The picture quality is very good with HD reception.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LarryH, Great! We are delighted to hear your satisfaction about the amazing picture quality and very good upscaling performance of your new Sony TV. Thank you for choosing Sony and enjoy! -Jess Sony_US

  • Rated 4 out of 5 stars

    Very good upgrade for the 2020s.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement for the 10-ish-years old TV at my mother's house. Plenty of modern features and apps from Google TV for normal television viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianT, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far at your mother's house and you are enjoying the superb smart Google TV features. The X80K is a great choice for an upgrade. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Happy choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality i guess sony is better then Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorensaR,
      Excellent choice! We always strive to deliver the best quality with our products. Your satisfaction with your X80K TV means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was too good and best buy given me best deal on my purchase tv I’m happy to be best buy customer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SureshK, That's great! We're really delighted you're happy and satisfied with the great customer service, and exceptional picture quality of your X80K LED 4K Ultra HD Smart Google TV. Glad to know your investment is worth it. Thank you for your purchase and for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television, the Sony brand did not disappoint me, as always, high quality and praise for the delivery service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoL, Congratulations on getting your new TV. We are glad that you like the TV features and the superb picture quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing such a wonderful shopping experience! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV before, I loved it so much I bought another one just like it..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaMaBell, Awesome! Thanks for purchasing another X80K TV. We're very happy to hear you appreciate the superb picture quality and performance of this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your wonderful feedback and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited the Best Buy Outlet in Pineville NC and found a great deal on the open box 65in Sony. We have a later model of the same TV and was glad to find this one. Works phenomenally!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cajo, We are glad that you now have an amazing smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony smart tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Nice tv good definition I can see it clearly I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizbethR, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X80K LED 4K Ultra HD Google TV! We are extremely pleased to hear you are enjoying the features and excellent picture quality this TV delivers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First one was a lemon, second one was perfect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this TV on Thursday we set it up and there were a cluster of red dots. So now we had to exchange the TV. Best Buy number one gave us ZERO hassle with the returned TV. We wanted the exact same one. We knew it was just a Lemon. Our new tv picture quality is excellent. We couldn’t be happier. Thank you BEST BUY for your customer service! Also thank you Sony for making the best products! Please don’t let the cluster of red dots make you think this is a bad review. The replacement TV is perfect and the picture is great. We love Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thefausts,
      Thank you so much for the 5-star rating! We're sorry to hear what happened on the original TV. This does not happen often and definitely not the buying experience we want you to have. We're glad to know it was immediately replaced by the store and we are very grateful how much you love and enjoying the outstanding picture quality of the X80K TV. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your continued support and for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleasant service and great product recommendation when my tcl started flickering and nothing would fix the issue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaM, awesome! We're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the amazing sound it has. There’s not one thing I don’t like about it. Happy customer. Great purchas!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanT, We are thrilled to hear that you love your Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony rocks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. I am very pleased with this product and purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IngridC, Thank you for telling us about your experience with your Sony X80K 4K TV. We are truly happy to hear you are enjoying the excellent picture quality and overall performance of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Would buy again .

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my Samsung 50in. Screen size and picture is just what I needed . Sony Interface smooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaA,
      Perfect! Thank you for your purchase and we're glad you are enjoying the screen size and picture quality of your new Sony - 65" Class X80K Series LED 4K UHD HDR Smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony tv 65

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved this tv im so happy to buy this item I really recommend look nice cleared amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony65, We are thrilled to hear that you are so happy with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second TV purchased from Best Buy and Geek Squad. Returning customer because always have excellent customer service and prices!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarynellR, We are glad to hear that. We hope that you also like your new Sony BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 3 out of 5 stars

    Budget tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good, however it’s inly 60hz so the picture isn’t very smooth in faster moving videos. The sound is also not that great and would advise to use an external speaker of some sort. All in all its a decent budget tv but will be upgrading for sure in near future.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thank you for choosing Sony. While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that it did not meet all of your expectations.

      Thank you for your honest review!

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Great movie viewing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in good faith of the sales associate who was informing me of all the tvs! For the deal I got I wouldn’t second guess the decision either. I saw a lot of reviews about backlight bleeding and as I’ve watched movies and tv show at all times of day I have not experienced that, or glare. I saw reviews other places where people said this is not the best tv for movies and I would have to disagree! This is probably one of the best TVs I have owned and have had an amazing movie viewing experience with it! I hope this helps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EthanP,
      Thank you so much for such a great review! We're glad you found the best TV that perfectly suits your needs and expectations. Nice to hear your enjoyable viewing experience. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and the imagen is very clear and colors increíble. thank you!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carmencruz, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works awesome will definitely buy again look great and the clarity is so clear it looks like I’m at the movies thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR,

      Thanks for the perfect star review! You might be referring to the Sony KD65X80K. We are thrilled to know your satisfaction with the amazing picture quality of this TV. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony new Bravia tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and easy to install. really sharp image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnnyG,
      Great! We're pleased that you found installing your Sony - 65" Class X80K Series LED 4K UHD HDR Smart Google TV to be easy and you like the image quality. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase and for choosing Sony! - Marco Sony_US

What experts are saying

Powered by alaTest

Rating 3.7 out of 5 stars with 4 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about design, usability, price and image quality. Editors are less positive about glare. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • Tom's GuideFebruary 1, 2023

    Sony Bravia X80K TV review: Punches above its priceAn entry-level TV that delivers surprisingly good performance.

    Full Review
  • rtings.comRating, 3.4 out of 5Alexander Tozzi on September 2, 2022

    Sony X80K Review (KD-43X80K, KD-50X80K, KD-55X80K, KD-65X80K, KD-75X80K, KD-85X80K)The Sony X80K is an entry-level TV in Sony's 2022 lineup. It replaces the Sony X80J and sits below the Sony X85K. Compared to the higher-end models, it's pretty

    Full Review
  • Reviewed.comMichael Desjardin on July 15, 2022

    Sony X80K LED TV ReviewThe Sony X80K is a decent, affordable TV but it's not cut out for gaming or dark-room viewing.

    Full Review
  • gadgetsnow_comRating, 4 out of 5Shaurya Shubham on August 10, 2022

    Sony: Sony X80K 65-inch Google TV review: Picture perfectSony's heritage of making TVs go back to almost 60 years. That's huge compared to the brands that have recently entered the TV space. Also, the company has always been known for making premium and high-quality TVs, which by the way stands true to

    Full Review