Customer Ratings & Reviews

Hi ChrisH, Awesome! We are so glad to hear that you are happy with your new Bravia 9 TV! Thank you for choosing Sony! -Carl

Hello Mkim,

Thanks for this excellent feedback!

We're thrilled to hear that you find the BRAVIA 9 to be an "overall amazing TV".

You've hit on an insightful point regarding the weight. It's true that the BRAVIA 9, as a Mini LED TV, might be a little heavier than some OLED counterparts, given the different panel technologies and backlighting systems involved.

However, we believe the incredible brightness, contrast, and overall picture performance of the BRAVIA 9 truly make up for that, delivering a premium viewing experience.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi NicholasD,

Thank you for the fantastic 5-star review! We're thrilled to hear you're loving the Sony BRAVIA 9 and that you're impressed with the stunning picture quality. We're also especially happy to hear your positive feedback on the UI. We've worked hard to make the navigation fast, intuitive, and easy to use, so your comments are very encouraging.

Thank you for choosing Sony!

Best regards,
Dominick

Hi John!
Thank you so much for taking the time to share your review of the K75XR90.
We are delighted to hear that you are seeing such a noticeable difference in vibrancy and detail coming from your previous TV.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hi SteveL, Thank you for the fantastic review! We're very happy to hear you like the incredible picture quality, immersive Dolby Atmos experience, and reliable remote of your new Sony Bravia 9. Thanks for choosing Sony! -Sam

Thank you for the review, AslamU!

We love to hear that the BRAVIA 9 is delivering a great theater experience in your home! By combining our brightest 4K Mini LED picture with the integrated Dolby Atmos sound system, we aimed to create a TV that truly feels like a cinema. It’s wonderful to know that the picture quality and the immersive sound are hitting the mark for you!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi WillC, Thank you so much for sharing your experience with us! We're sorry to learn that you're experiencing power issues with your Sony BRAVIA 9. This is not the experience we wish for you, and we're here to help improve it. Your TV may turn off for various reasons, and we encourage you to follow the troubleshooting steps provided in this link: https://www.sony.com/electronics/support/articles/00032613?utm_source. Additionally, for the best performance with a console or PC, we recommend using either HDMI 3 or HDMI 4 for 4K 120Hz gaming. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 9. Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria

Hi LindaS,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your new Bravia TV and that you’re pleased with both the picture quality and sound.
We appreciate you taking the time to share your positive experience.
Our Bravia 9 delivers remarkable picture quality and our most authentic cinematic experience.

Thanks for choosing Sony!
Best regards,
Stephanie

Hi Chrisu,
Thank you for sharing your experience! We're thrilled to hear that the Sony BRAVIA 9 has been an amazing upgrade for you. It’s great to know you're loving the smooth performance, incredible picture, and sound quality. Thanks for choosing Sony and enjoy your new TV!
-Maria

Hi Wright, thank you so much for your amazing 5-star review! We're thrilled to hear that the Sony - 75" Class BRAVIA 9 has exceeded your expectations. Its incredible brightness and crystal-clear picture are made possible by our latest XR Backlight Master Drive and XR Processor, designed to deliver stunning contrast and vibrant detail in every scene. We're so glad you're enjoying the exceptional viewing experience and thank you for choosing Sony! Best regards, -Dominick

Hi VaMark, We're glad to hear you're loving your Sony BRAVIA 9! The stunning colors and great setup experience make it all worth it. Thanks for choosing Sony! Enjoy your new TV! -Maria

Hi Lakersfan,

Thank you for the stellar 5-star rating and for calling the BRAVIA 9 an "Excellent TV!"

We certainly understand the desire to switch to OLED—it offers a unique visual experience. However, we're glad you experienced the amazing quality of the BRAVIA 9, which is engineered to be our best in its category. Its advanced Mini LED backlight technology, powered by the XR Processor, delivers dazzling brightness and the deepest blacks ever seen on a non-OLED screen, making it a true performance powerhouse.

Thank you for trusting Sony!

Regards,
Dominick

Hi MarioR, thank you for your positive review of the BRAVIA 9, regarding its beautiful color quality, excellent sound, and seamless AirPlay functionality from your iPad to your TV.

We are delighted to hear that you are enjoying the vivid colors and impressive sound that this model offers. AirPlay's capability to stream content from Apple devices like iPad to Android TV or Google TV is designed to provide users with a convenient and high-quality viewing experience. Your satisfaction indicates success in delivering such an experience.

We appreciate your feedback and hope you continue to enjoy your viewing experience with Sony products!
Thank you for choosing us!
Gus

Hi BestBuyMike, You've made an excellent upgrade! We're glad you're impressed with the ease of installation, colors, sharpness, and next level PS5 gaming experience with your new Sony Bravia 9. Thanks for choosing Sony! -Sam

Hello JudeG,

Thank you for choosing Sony!

It brings us great joy to hear that you are enjoying the theater-like image quality of your K75XR90 TV for movies. We understand how frustrating it can be to see a price drop shortly after a purchase, and we truly appreciate you sharing your experience with us. Your feedback is valuable as we continue to strive for excellence in delivering exceptional products and service.

Best regards,
-Fred

Hi DanB, Thank you for the wonderful feedback! We're thrilled to hear that you are enjoying your new 75" Sony BRAVIA 9. It's fantastic to know that you find it an upgrade not just in size but also in image quality compared to your previous TV. Thanks for choosing Sony! -Sam

Hi DanB,

That's honest feedback, and we appreciate your long-term loyalty to Sony televisions! We're glad to hear you are having good luck and that the 75" BRAVIA 9 Mini LED TV is performing well so far. We stand behind the premium quality and performance that makes our flagship model a worthwhile investment for the best viewing experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi PeterC, Thank you so much for the 5 stars! We're glad to hear that you find your Sony BRAVIA 9 TV to be a worthy purchase for its amazing picture quality. Thank you for choosing Sony! Enjoy! -Maria

Hi PamelaG, Fantastic! We're thrilled to hear that you had an amazing shopping experience and good to know that you're enjoying the ease of use of your new Sony BRAVIA 9. Thanks for choosing Sony! -Sam