Customer Ratings & Reviews

Hi StevenC,

We are thrilled that your 77" BRAVIA XR8B OLED is hitting the mark and working as advertised. It’s also fantastic to know our sales team provided you with excellent service. We truly appreciate you sharing your positive experience!

Thanks for choosing Sony.

Best regards,
Eliab

Hi AndyH,

We are thrilled to hear that you are experiencing amazing picture quality with the Sony BRAVIA XR8B! Your description that sports look like they are "popping off the wall" is fantastic feedback that highlights the incredible depth and realism we aim to deliver. Thank you so much for the detailed 5-star review!

We appreciate you choosing Sony!

Regards,
Dominick

Hi BhaminiP,
Thank you for that incredible feedback on the K-77XR8B! It is truly wonderful to know that the result is so good you're speechless.

The XR8B is a top-tier display, featuring a QD-OLED panel that delivers the deepest blacks and incredibly vibrant colors. It's also equipped with Acoustic Surface Audio+, turning the entire screen into a speaker for sound that perfectly matches the action and supports the latest HDMI 2.1 features for exceptional gaming performance.

Thank you for putting your trust in Sony!
Best regards,
Estefany

Hi Stas,

That's fantastic feedback! We are thrilled to hear that you are loving the 77" Class BRAVIA XR80 OLED and its clear, solid picture quality. We work hard to ensure all our premium OLED lines deliver an exceptional viewing experience, and we appreciate you sharing your high satisfaction.

Thanks for choosing Sony.

Best regards, Eliab

Hi MaryalyceE!
Thank you for your feedback! We are really happy to hear that the K-77XR8B is easy to operate and that you find switching between streaming and TV seamless.

This model offers a vibrant, solid picture quality combined with intuitive controls designed to make your viewing experience smooth and enjoyable.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Jonas1,

We could not be happier to hear that you are enjoying the amazing picture quality of your Sony BRAVIA XR8B OLED television! We are also very glad that you've noticed the thinner and lighter design compared to similar screen sizes.

Your satisfaction means the world to us. Thank you for choosing Sony and enjoy every moment of your new viewing experience!

Regards,
Dominick

Hi JNmnv,

We are happy to hear you are experiencing the best crisp and sharp picture quality and smooth, snappy menu navigation on your 77" BRAVIA XR8B OLED. We understand your concern that the brightness is not sufficient for your room, which often happens in environments with a lot of ambient daylight. For maximum picture performance in bright rooms, please ensure the Light Sensor setting is turned on and try setting the picture mode to Vivid or adjusting the Peak Luminance setting to High. While TV audio is optimized for thinness, many users pair their OLED with a dedicated soundbar, which will significantly improve the audio experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi 2020,

That's wonderful to hear! We're glad you consider the 77" BRAVIA XR8B OLED a great TV and appreciate your loyalty to Best Buy for your purchases.

Thanks for choosing Sony.

Best regards, Eliab

Hi CraigH,

We're thrilled to hear you are enjoying the perfect blacks of the BRAVIA XR8B OLED! It's great that the clarity of the built-in speakers also sounds good enough to enhance your setup.

Thanks for choosing Sony.

Best regards, Eliab

Hello MELISSAD,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the great picture quality and smooth navigation of the K77XR8B TV. We appreciate your feedback on the sound and voice remote, and we're glad to know you would recommend it. Thank you for sharing your experience!

Best regards,
-Fred

Hi VianeyR,

We feel privileged to hear that you are enjoying the beautiful picture and great quality of the Sony BRAVIA XR8B. It's wonderful to know that the fast response is enhancing your experience. Thank you for sharing your positive feedback and for choosing Sony!

Regards,
Dominick

Hi Vince,
Thanks for reaching out!

The Bravia XR8B is a fantastic choice, it's got some really impressive features and it should fit right in with your new space. Moving can be stressful, but having a great TV to settle in with is always a plus.

If you have any questions while you get set up, let us know. We're here to help!

We really appreciate you thinking of Sony for your purchase!
All the best,
Estefany

Hi SophieT,

That’s fantastic to hear! We are thrilled that you love your 77" BRAVIA XR OLED TV and that you are enjoying the smooth experience across websites, movies, and antenna content. We strive to deliver amazing picture quality and a fluid smart TV experience, so your feedback is very much appreciated.

Thanks for choosing Sony.

Best regards, Eliab

Hello Nelson!
Thank you for taking the time to share your feedback on the K-77XR8B TV.
We are immensely pleased to hear that you are so happy with your purchase and that you would recommend it 100%!

We appreciate your decision to go with Sony!
Best regards,
Estefany

Thank you for the fantastic review, AVI31!

We are absolutely delighted to hear how pleased you are with your new K-77XR8B television.

Your feedback perfectly highlights what we strive for: stunning picture quality. It's incredibly rewarding to know that you are enjoying the deep blacks, vivid colors, and the great built-in TV sound. We engineered this screen to deliver an immersive and cinematic experience right in your home.

Thanks again for choosing Sony and for sharing your great experience!

Best regards, Gus, Sony Social Media Team

Thank you for the excellent review, Dnice!

We are so pleased to hear that you are impressed with the picture quality of your K-77XR8B television!

It's rewarding to know that you find the "black color is very rich," which is a key benefit of the premium panel technology used in this model, resulting in superior contrast and depth.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi RayE,

We appreciate your positive feedback on the stunning performance of your 77" BRAVIA XR8B OLED! To resolve the issue of fluctuating volume between shows and commercials, please go to your TV's sound settings and enable Advanced Auto Volume. This feature automatically regulates and stabilizes volume levels for a more consistent listening experience. We hope this simple adjustment helps you fully enjoy your viewing.

Thanks for choosing Sony.

Best regards, Eliab

Hi KyleT,

That is high praise! We're thrilled you are experiencing the amazing picture quality and the surprisingly good sound of the 77" BRAVIA XR8B OLED TV. Enjoy those perfectly rendered dark scenes! Thanks for choosing Sony.

Best regards, Eliab

Hello MrsL,

Thank you for choosing Sony!

It brings us great joy to hear that you love the picture quality of your K77XR8B TV. Your recommendation to family and friends means a lot to us and inspires us to keep delivering exceptional products. Thank you for sharing your enthusiasm and support!

Best regards,
-Fred

Hi Maricruz,

We are honored to hear that you love the BRAVIA XR8B so much that you purchased a second set for your family! Thank you for continuing to choose Sony for your home entertainment needs. We hope you enjoy both TVs!

Regards,
Dominick