Customer Ratings & Reviews

Very nice workers. I have used them twice for car speakers. They did a great job and always did faster then they said they were gonna be done with it.

The guys did a great job! Very nice and knowledgeable. I have 16 speakers to replace (including two subs, one under each front seat). I scheduled and they said they needed the car for a full day. When i got the car back I couldn't even tell they were in it. Everything put back together in proper order - 2 months later not a rattle or loose piece. I was not happy with the long wait for scheduling (a month wait), but the guys did a great job at a great price and I thank them for it. Note: I am a Total Tech Support member and having that paid huge $$$ dividends on a 16 speaker install.

Tech was thorough and explained everything to me. Helped me ffigure out features on my new unit.

Even after figuring out that my speakers were not blown, the agents were extremely helpful.

She was outstanding nice and she knew what she was doing

I have to say they did a great install and cleaned up and tested everything was working and sounding the way I expected. Didn't take long and I am very satisfied on the workmanship. Fantastic and great work. Excellent Installers.

Excellent service = the technician was very friendly and respectful

The guy who installed my speakers actually fixed my door handle as well!!!! It was estimated for a 1 hr 30 minute job, and I was out in about 45 minutes! And everything was better than when I gave him the key!! Recommend their install team 100%

I had two employees in the Geek Squad assist me in trying connect the Lenovo clock that I bought at the Best Buy in Jacksonville, NC store. When I could not do it at home for over two day. I bought it into the store for their assistance. The spent over two hours trying to make it work with no progress. They gave me a new one. That did not work either. I tried at home again. Once again that failed. I bought the item back and exchanged it for an echo. Took it home and it work perfectly. These empolyees need a raise or to be nominated for employee ofthe year.

Eddie, the technician who helped me install my car stereo system was extremely helpful in designing and recommending how I should install my car stereo system. His experience proved invaluable and helped me save time and money on focusing on what I wanted in my car system and not purchase equipment I didn't need. His installed all cables and wires in a very neat and presentable fashion. You can tell he took the time and effort to make the job look professional. I will most definitely come back to have him install my next car system when my current lease is up.

Very professional and good service, was faster then expected 10/10 recommend.

The squad member was knowledgeable and did a fine job installing four new speakers in the car.

Got me in when another store canceled. Got it done very quickly. Great job.

I’ve had an amp and sub put in 5 vehicles over the years at Best Buy and every time they do a great job. The installs are neat, with all wires hidden well and I’ve never had any issues with functionality. Also the price they charge for installs is among the lowest anywhere. I will never let anyone else touch my vehicles, except Best Buy. I also love the lifetime warranty on their work.

The tech was awesome! He brought my stereo back to life!

Geek squad was very helpful, effective and efficient all in one! My son couldn’t be happier with his speakers. Quality work at its finest

Fabulous workers and love the work they did. It met all our needs.

Johnie is the greatest automotive tech I have ever seen he does quality work with dedication to going the extra mile He leaves no stone unturned You can rest assured that the job will be done with perfection if Johnie is your tech He advises you on the correct size speakers and amps so you have the perfect set up he is wonderful !!!

Purchased a pair of rear speakers for my Silverado. I was then unable to schedule the installation for three weeks because they were busy. When they attempted to install the speakers, they didn't work any better than the old speakers. Perhaps a problem with the amplifier or some loose wiring somewhere that they couldn't find. Normally would have been able to return the speakers, but they have a 15 day return policy. So even though I took the first available installation date after purchase, I was not able to return the speakers and now have spent $150 total for speakers installation and wiring harnesses that I can't return.

In trying to refurbish a used ‘03 Mustang GT, I’m really happy with Geek Squad service. The car’s original Mach460 sound system had been corrupted by after market installation of new speakers and a single-din Sony receiver. When the car came to me, none of the four door speakers worked and the remaining sound was horrible. Given that the Mach system cross-wired 8-ohm woofers, I pulled a whole set of OEM speakers from a salvage yard. Geek Squad used those to restore full 8-speaker sound, enhanced by a new Pioneer double-din wireless CarPlay receiver. Happy that Geek Squad listened to my needs and delivered what I wanted!