Customer Ratings & Reviews

Great service in the auto area. I recently had new speakers & a cd player added to my auto. Geek squad did a great job in both instances. Install went smoothly & was completed sooner than estimated in both events. No extra, hidden charges added on. Techs were very helpful & easy to deal with.

Geek Squad has installed five or six different sound systems in our cars. GS has performed service in a timely manner, with superior performance, very friendly, helpful, & dedicated to excellence in customer service. Part of sound system install for mustang base unit. Sub woofer, bass amp, and new speakers. Sounds awesome.

After having my door speakers installed, a couple of weeks later I realized the panel that the door lock/window control was not secured. The installer had not put it back nor did he check to make sure my car was in the same condition when he returned my car as I had given to him. So as a precaution, please have technicians check these little things before returning a customer's car to them.

Had previous issues with a transition from an old Bose system that wouldn't pair with a new head unit. They were able to track down the problem without the need for a complete rewire and installed two new speakers in the front and everything work as good as new. Cost was significantly less that I was prepared to pay to fix the problem. Thank you from both me and my son.

Best Buy speaker install was easy and the installer did great shop and was done in under 2 hours on my 2018 Ford F-150 truck. I like how knowledgable the install was and will definiotely go back for remote starter.

The install was done very quickly. The Geek Squad crew was professional, friendly and they gave me advice on any future upgrades I might like to make to my vehicle. I’ll definitely be back for any further jobs I need done.

The agents replaced my speakers and satisfied my concerns related to quality sound and effective use of my hands-free car stereo.

Best Buy is my go to when i need any of my household or automotive electronics. Great customer service and very knowledgeable associates.

Speakers installed as expected...time to install not bad. Easy to get appointment for the install. Friendly guys at install department

Had 4 speakers installed, my rear speakers had to he rescheduled due to time restraints and appointments taking longer than expected however the install was done very professionally and looks untouched.

The guys who did my installation were extremely helpful in explaining what the speakers might sound like once installed, as well as describing different alternatives I could take in order to get the sound quality I wanted and was used to. The installation was quick and painless, and I would absolutely use them again for auto installations.

I am disappointed with the installation in total. When the install was finished while listening and noticing poor reception, I was told the antenna wires were frayed and needed replaced. Also, the speaker installed in the driver door didn't work and I had to take the door apart any fix the problem.

I would say on most of my electronics (or any other items worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

I bought my car in on the 1st of July and they still have my car but they're spending the time to do it right they had no idea what they were getting into I had no idea what they were getting into but hopefully they can get it done right they seem like they're doing an excellent job but I just wonder how much is going to cost

The people who worked on the installation went above and beyond the call of duty in trying to hook up the speakers to my new radio. Unfortunately my car's wiring system proved difficult to get both speakers to work like they should. The geek squad was very helpful in guiding me to the right place to get the wiring problem resolved.

I brought my owner stereo components in to be installed by your Techs. I forgot the gentleman’s name who did the work but he was very knowledgeable and quick with the install. He also successfully talked me into this membership thing. I agreed to it solely because he deserved the credit. He is a tall and skinny, younger fella who worked on my 1990 Miata.

I recently stopped by Best buy to look at having my auto speakers replaced. I found speakers I was interested in 6x8 Pioneer. I needed 2 sets but only one was available in stock. The Geek Squad Tech recommended Kickers 6x9 2 way and said they would fit fine,sound great. Came back for my appt. He had it done in half the time he thought and they do sound great!

The agent installed speakers in very little time much faster than I thought it would take.

I was amazed at how quickly my speaker and amplifier installation went but it was very professional workmanship with no issues whatsoever afterwards. Very pleased.

I got two door speakers and a stereo installed in two different cars. Both work flawlessly. The guy that installs is a super nice guy who explains everything thoroughly and makes sure you understand how everything works before driving away. I highly recommend getting installations through him!