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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3560 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,560 reviews
  • Rated 5 out of 5 stars

    Perfect service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a pleasure getting car installation done at our location. The guy is super helpful and very nice. He really knows his stuff and does a great job. One of my other cars needs some speakers and Best buy with their installation service will be the golden ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new speakers and were very professional and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work replacing car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automotive tech replaced the OEM rear door speakers in my Explorer. It took him 1/2 the time that he estimated and he did a great job. Definitely worth getting this done by someone who knew what he was doing rather than having to buy door panels when I screwed them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple CarPlay Stereo/DVD /Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer, Michael, pays attention to every detail and does an excellent electronics/installation job through and through. His knowledge of auto-electronics, professionalism, and dedication to customer service make him by far, the best installer in Northern Virginia! I recommend him without any reservations whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade of Factory System-Sub and Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Adil was awesome. Workmanship is superb. He took the time to explain the pros and cons of different speakers and options and made sure the finished install was to my liking. Couldn't be happier with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sons speackers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just all around good services and installation highly recommended geek squad to any and all customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I’m alex watkins I have to say your geek squad is amazing I’ve got all of my car systems from you guys and all three of my vehicles sound great on one of them going on a year in a half and still no problems with the systems. Amazing job guys and thank you Alex Watkins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was so helpful he explained why the original speakers that was installed 2 weeks ago stop working. He also explained the warranty process of the original speakers. I was impressed how he help me understand what went on with my speakers. He did not take long replacing the new set. The process was easy, quick and informational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality Intstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job of explaining what they were going to do and an accurate estimate of how long it was going to take. There is some more work that I have to do to complete the audio upgrade in my vehicle and they gave me good recommendations on what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad Saginaw!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Did a great job installing my speakers and finished the job earlier than anticipated, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice speaker install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a speaker install for my son's car. It was done as promised and the technician took the time to instruct my son on his new stereo operation. A piece that I ordered for the speaker install was the wrong part, but the technician was undaunted. He found the correct part, installed it, and worked out the bill and credit for us in a professional manner. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys at the holyoke mall store really hooked me up . had appt. for radio install but also needed speakers so i asked if maybe they could install them also,was told if they had time they would try, well they had time but my speakers wouldnt fit so they recommended some 6 by 9 jbl and wow they sound great. thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad woofer and amplifier installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely careful with my car and installation was done and I am extremely pleased with the way he installed sub woofer and his explanation of install. Would use and recommend him again and again. Very professional, informative and does excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some Kenwood speakers at an incredible price. I was thinking about installing them myself, but after looking how much work it would take, I decided to let the Geek Squad do it. They installed both front door speakers. Both speakers work great and there is nothing out of place. They took care of it in about 90 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CarAudioExplorer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a full car audio setup done at Best Buy. I had 2 experiences. One with the salesmen and the other with the installer. At my location the only person really knowledgeable on the product is the installer who is typically unavailable in the back. I wish the salesmen knew more... As far as install I loved it. My setup works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was my technician at the Merrillville store. He was unbelievable knowledgeable and did one hell of a job with the installation. Never over sold me on products and was honest and upfront with everything. Highly recommend him for any car installation needs you may have.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in Chesapeake are the best I love going there Im deciding what to get next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A. Givens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my purchase. Awesome, Awesome Awesome Awesome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth, nice they had TV for me to watch while I waited instead of staring at the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support installed my car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had front and rear kicker speakers installed. The quality of the install was perfect! I had my complete system updated the tech support really know what they are doing executing their duties with the utmost competency and professionalism.

    I would recommend this to a friend
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