Customer Ratings & Reviews

The Geek Squad; They are the Best when it comes to Car Audio Installation HANDS DOWN! They Do it ALL& They Know it ALL! I must say its better to buy your equipment from the store to avoid COSTLY installation Prices! I learrned that the Hard Way:

Great installation by caring technician, seemed concerned, also, that I get bass in my 2000 Suburban.

these guys at the holyoke mall store really hooked me up . had appt. for radio install but also needed speakers so i asked if maybe they could install them also,was told if they had time they would try, well they had time but my speakers wouldnt fit so they recommended some 6 by 9 jbl and wow they sound great. thanks guys

Hi I’m alex watkins I have to say your geek squad is amazing I’ve got all of my car systems from you guys and all three of my vehicles sound great on one of them going on a year in a half and still no problems with the systems. Amazing job guys and thank you Alex Watkins

I bought some Kenwood speakers at an incredible price. I was thinking about installing them myself, but after looking how much work it would take, I decided to let the Geek Squad do it. They installed both front door speakers. Both speakers work great and there is nothing out of place. They took care of it in about 90 minutes.

This was a speaker install for my son's car. It was done as promised and the technician took the time to instruct my son on his new stereo operation. A piece that I ordered for the speaker install was the wrong part, but the technician was undaunted. He found the correct part, installed it, and worked out the bill and credit for us in a professional manner. He was very helpful.

The techs did a good job of explaining what they were going to do and an accurate estimate of how long it was going to take. There is some more work that I have to do to complete the audio upgrade in my vehicle and they gave me good recommendations on what I need.

I got a full car audio setup done at Best Buy. I had 2 experiences. One with the salesmen and the other with the installer. At my location the only person really knowledgeable on the product is the installer who is typically unavailable in the back. I wish the salesmen knew more... As far as install I loved it. My setup works great!

Nice installation thank you very much but the bad news is that they moved

Knowledgeable and efficient. The rep was very easy to work with and the pricing was pretty good

Job was done neatly and everything was put back together fine. It would be five stars except that the installer did not have me on his schedule. Not his fault, really. After a little back and forth we found it in their system. Also, he was the only guy there in a 4 bay garage. That means he had to do everything from answer phones to taking payments from customers, etc. There should have been at least one more person in there with him to help.

The tech Adil was awesome. Workmanship is superb. He took the time to explain the pros and cons of different speakers and options and made sure the finished install was to my liking. Couldn't be happier with the upgrade.

The agent was extremely careful with my car and installation was done and I am extremely pleased with the way he installed sub woofer and his explanation of install. Would use and recommend him again and again. Very professional, informative and does excellent work.

Very knowledgeable service tech and very willing to talk with you and answer any questions you have and explain in detail what and how they are going to do your job. As a person that has always done things myself and now can't, I really appreciate this! Never had a problem with anything they have done. My speakers work great and no problems.

Jeff was my technician at the Merrillville store. He was unbelievable knowledgeable and did one hell of a job with the installation. Never over sold me on products and was honest and upfront with everything. Highly recommend him for any car installation needs you may have.......

Agent help me out with everything it was so easy even my pet turtle could have did it

My installer Jeff at the Ocoee store is awesome! He has been doing every single one of my cars. Would definitely recommend him and I'm sure the other stores' installers. One big plus about Best Buy install is that if receipts are kept they remove everything back to stock free of charge down the road! Definitely one of the reasons why I keep coming back!

Installers were excellent and made sure that I understood exactly what I needed without selling me stuff I didn't need

Had to have the radio speakers replaced in my Tahoe the stock ones went bad as I have been told they only last about five years but mine made it six. Tried Best Buy first for replacement and they new of the problem with GM speakers. They gave me a good price and could install them the next day so I said yes and am very happy with the price and service.

The Installer was helpful in The selection Of the speaker & I valued his recommendations ,he was considerate Of my budget & still provided a quality Product,the install went like clock work Finished in time ,with quality assurance Installer provided operational instructions & we were both satisfied