Customer Ratings & Reviews

I dropped off my keys and was told that they would call me in about 1 hour. An hour later, almost to the minute, they called and my car was ready. The inside of my car was as clean as it was when I gave it to them. Nice work.

The agent installed my speakers and I was really satisfied with the work

My installer, Hector, did a fantastic job. He installed an In-dash video stereo, 2 pairs of speakers and rear view camera. All in less than 5 hours. He also took the time to explain how to use the items since I was new to many of the functions of stereo and camera. He deserves a raise.

Installation of the speakers required removing and cutting out an opening in both rear door panels. This was done with such precision that it looks just like they came this way from the factory. Always the highest quality work from the car audio shop in Fredericksburg, VA!

I am very pleased with the installation, best buy has quality workers that did a great job install my head unit and speakers. Even on a 20 year old car, they made sure to be careful and everything went smoothly. They even cleaned up afterwards! I will never think twice about having them install something else for me in the future.

Amazing! Isaiah & Jason were fantastic! Did exactly what I wanted with care and kept me updated during the entire process. Thank you both for your wonderful customer service!

Josh is always amazing and sets me up with exactly what is needed. He is one of the best assets the store has, and that should be recognized by the company.

Mike and the team did a great job installing the radio and subwoofer in my car. Service was professional, thorough and met all my expectations. I will highly recommend the geek squad to anyone considering their services.

Installers were professional, install was great and they also addressed some other requests pertains to the car dashboard. My only gripe is that I had to drive to a store nearly one hour away, when there are BB 10 min from home.

Bestbuy did a great job on the install, Speakers are clear and crisp, No mess in factory locations. Can't go wrong.

Paul was terrific, the company should be glad to have such a knowledgeable, patient individual.

All the speakers were installed quick and smooth a little adjustment was needed by the installer but it was done to help keep the solid look of the car without any alteration everything runs so smoothly and no issues absolute top-tier insulation

The geek squad are unbelievable.they really know their jobs.

Excellent experience. the installation was done in a timely manner and in a very professional manner. No issue with the installation you could not tell that anything was done. As they cleaned up after themselves and no signs of any damage to the dash pannels. Again very clean...

The installation was completed with a pretty good group of guys

I was incredibly impressed with the team that did the installation of my new stereo and speakers in my vehicle. They were fast, thorough, friendly and the end results say it all! Love the upgrade. This team outshined any experience I have had with the local Stereo Shop's.

Best buy did a great job of installing the speakers. The installer even called to keep me informed of how the installation was going. When he had a question and was not able to just fix the original problem he called and I went in to take the next step before he proceeded or he just canceled the install. Great customer service.

Best Buy associate suggested product within my budget. I arranged for install the next day. There were tons of available times. I planned to do some work in the 3 hour time frame that was given but no WiFi for customers? Crazy! I walked to Starbucks. Best Buy installer was polite and fast. I was called about an hour later. The car was ready. The sound is MUCH better. 5 stars for employees, -1 for no wifi from a technology store

The installer did a great job. They were done with the job when they said it would be. And the speakers sound great.

Superb service my Chris and Geo! Great experience and super fast service. Very happy for what they have done!! Will keep on coming!! Thank you!