Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,581 reviews
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his team was incredible knowledge great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4way kicker amp installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo tech mounted my kicker amp . They did a good job . I highly recommend stereo installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, conveniant to just call and in remote service you got computer issues to be resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike installed the new speakers in my wife's vehicle professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought a vehicle to replace the two front factory speakers that were blown. They did a great job with everything, installation, timing, explaining things to us properly and answering any additional questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad speaker tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my speakers in the back of my truck very promptly and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car speaker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of speakers and installation from Best Buy.The installation was completed quickly, and the speakers sound great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job of installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a good job on my install. Unfortunately my install was an ! 1/2 delay due to the customer before me added more work on her vehicle that was not scheduled, so I think she should have only been allowed her work that was scheduled and had her reschedule the extra work so that my install would have been on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my car speakers very fast!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my car speakers were very friendly and very prompt on the installation. They did not waste time at all and knew exactly what to do. Would recommend geek squad to anyone getting tech installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my broken speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing new speakers on my F150!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed speakers in my car

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew who installed my speakers were super helpful and attentive. Prem, my installer, was amazing. He definitely deserves a raise! They were very thorough and my speakers sound spectacular!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Timely service... Everything else was a dud!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice technician but he advised me he wasn't having the best day AND I COULD TELL. a customer should never sense that. I was initially told the install will take an hour and a half but it only took about 30 minutes which was wonderful. However if it was an hour and a half the waiting area wa not available. I literally had to sit outside on a loading dock to wait on my car. I do understand the new covid stipulations however if my appointment is at 5:45 I should be guaranteed a seat to sit in for my appointment. Not to mention I was the only person there.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Valpo Bestbuy car audio.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional speakers installed. I would gladly return with confidence for car/truck audio enhancements/replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two team members were professional and installed the car speakers in what seemed like record time! Fantastic customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael at HIP did a very good job installing whole new stereo, amp, speakers, for 2005 jeep. The sales person sold me 4 pieces for the install that was not needed and Michael refunded me so very happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New speaker system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the better sound system that was installed. Will be back in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coupled with my TTS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coupled this with my total tech support, insane value! Installers did an excellent job and left everything looking and sounding perfect. Great quality install, techs knew exactly what I needed and had it all in excellent time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed I needed speakers recommended great speakers and installed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel has done a great clean install and is very resourceful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp and Subwoofer install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install as always at Bloomington, IN store!!

    I would recommend this to a friend
Sponsored