Customer Ratings & Reviews

The technician had good knowledge on how to wire the audio systems and he did it very neatly without wires seen outside

Install went great ... after initial sound check upon completion, a check engine light came on but the technician thoroughly investigated, figured out and corrected the issue.

Everette Spenser was 100% professional. He installed my speakers in a timely manner and the speakers have good sound quality.

I just have to say Jonathen tune installer tech was professional, helpful, patient and delivered amazing customer service. I will continue using best buy because of jonathen

I actually had a broken door handle on the driver side of my car and the passenger's was scratched. So I bought the replacement for both driver side and passenger side new on eBay so that they match exactly. They were $35 each and I paid for the speaker install $65 at Best Buy. I paid online scheduled the appointment online and explained this in the notes at the time I picked my install date. Best Buy called me about a week before and told me they could easily do it but if something comes up they might have to charge me more. (Worse case scenario it would have cost me about $20 extra.) I dropped off my car at 10 AM and they were done at 12 noon and they were very friendly. It didn't cost me anything more and my car door handles look sparkling new and work perfectly. The install guys were very nice and my car looks great!! I am very happy! Lexus 2002.

The speakers have worked great.....when they work. I'm guessing something has happened with the wiring and now my receiver doesn't work all the time. Works randomly. I'm going to have to bring it back and let you all check it to find out the problem. Not happy about it.

The agent was professional and kind did a great job of explaining the process thank you Best Buy your the best will be back to get more work done soon thank you.

Speaker installation for my 2013 Nissan Altima. The service was fast and professional.

My husband is so happy to have workin speakers again! Excellent help figuring out what we needed and expert installation!

Well well knowledge team inform me of any other purchase before installing the product very professional, friendly team

Great installer gets it done fast clean and sounding great

Professional and ahead of the time estimate. Took the time to show me the features related to this product. Overall a great experience and I'm always satisfied with my purchases!

One hundred percent would recommend. They installed my speakers quickly and the speakers work great. Zero complications...great and friendly staff.

He was very good at making sure the mount was mounted right and he cleaned everything.

I like the new radio I bought for my 2015 jeep patriot. It’s a kenwood brand with a cd player. The installation was down by Scott at the Springfield Pa store. So later I had JBL Club speakers installed as well. The sound is strong and a better sound. Now I want Scott to install a Kicker cx360 amp. After that the system will be completed. Thanks Best Buy !!

Very happy with the Kicker Speakers. Kris and team at our local Best Buy in North Naples did a great install!

Great customer service very professional installer Twon know what he's doing

My Geek Squad installer was by far the best installer I ever and I mean ever had install a car steeeo before and I have had ten different cars with ten different installers and after this experience I will only goto him. My van was listed as only having one set of speakers but when doing a physical inspection and consulting the manufacturer the tech verified and updated Best Buy that there is four in my model of this van. He verified my radio order and equipment order before the install. My install was slated or slotted to be three to four hours for Speakers stereo wiring and dm radio install. The tech whipped out all the easy parts first, the stereo and can install and allowed me to hear the stereo and dm unit before the new speaker install he checked what the factory impedance and specs were then he installed the new speakers and it was such a difference it was unreal. He finished the job under two hours and refunded the additional hours back to my card that was a class act

The installation technicians did a perfect install,very professional, and polite. I will definitely utilize their expertise again in the future.

Price is right and installers very professional, kind and informative.