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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.5 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 311 reviews
  • Pros mentioned:
    Comfort, Wireless

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dax with led screen is awesome, auto connect Bluetooth is a breeze to pair with my phone, sound great and are very comfortable, plus the hot swapping batteries are a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    Ps4 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of astros for a couple years. Rarely used them. They just stopped charging really liked them but after their customer service I decided to buy these. Love the fact that it has batteries great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Favorite headset so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd gaming headset I've ever owned from best buy. First was logitech 633. Second was Astro A50. And now this, steel series arctis pro wireless. It was easy to set up. Works great on both the ps4 and PC. I love being able to connect to 2 devices at the same time. Works perfectly on discord. The 2 batteries make it easy to keep my chatter going and, during game sessions, my callouts. I can walk around the house, outside, in my garage, and in the driveway and still have a perfect connection. It is an expensive price tag at normal price, but when on sale, most definitely buy it. It is completely worth it. My favorite headset so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried on a lot of headphones before I settled on this one. Having that pack up battery always charging is the best idea ever. Sound quality and range are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever. Very comfortable my ears did not sweat like my PS4 platinum edition. I love the sound and the quality of this set. Will recommend to any looking for the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely worth the purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Even though turtle beach and astros are good they dont compare to steel series imo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good Audio, decent mic. Poor build quality. Recal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note, these have been recalled at most stores. These will break on you. The plastic is way too thin around where the speakers connect to the head band. Loved these units the most since they can connect to so many different devices including mobile. Sound Quality is very good Mic is not the best but will work. Swappable batteries makes this device amazing to use for long periods of time Long range use away from base and through walls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    best head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice that you can Bluetooth these to your phone and computer. No wires and it has a backup battery so you are never without them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless head set have been working good. Sound quality is good but not great, wireless working great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these from a sennheiser pc 363d headset. Loving the sound quality, versatility, and comfort. Definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headset For the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to not have to recharge the headset all the time. Sound quality is great especially with the eq settings.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Superb headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth music or talk on the phone while playing games, hearing the audio from both simultaneously in 7.1 surround sound. Plenty of ways to calibrate and I’ve been told by the folks I play games with that the mic quality is top notch. Pricy, but in my opinion, very much worth it. My only tiny gripe with it is that my head is, well, rather large and I wear glasses. It can feel too tight at times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product great having 2 sets of batteries for long gaming sessions. taking 1 star off though for price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headset I've ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to splurge a bit on this purchase, and I'm glad I did! This headset works with PS4, Mobile, and PC. It comes with 2 batteries with about 30 hours of life each. The box that comes with it has a charging station inside of it, so when you're using one battery, you are charging the other one. When your battery dies, you just pop it out and swap, and then connect the battery on the right ear (I've done this while dungeon running with one hand)!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price tag. Very sturdy, amazing sound quality, love having an extra battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Wouldn’t have any other

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with two batteries, extremely comfortable and never have to wait for it to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a "retired" PC Gamer who now plays console games and most notably Sony PS4 Pro I had become use to playing games in surround sound. About 6 months ago I started to really research surround sound headphones for the PS4. After a lot of back and forth comparing and talking with my friends that I game with I settled on the Arctis Pro Wireless and I could not be happier. Its light weight, has rechargeable batteries and swapping out on the fly is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Could improve

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Astro A50 before this headset. The Steelseries Artis pro feel less comfy and flimsy. A few things I like about the Steel Series is that it has Bluetooth connectivity and swappable batteries are very convenient. If the A50s had the swappable battery I would recommend the A50s. The sound on the artis sounds quiet. Also every time I switch from my pc to PS4 Pro I have to reset my PS4 twice to get the mic to work on the Artis.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    best gaming headset i owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these wireless headset sound amazing i hope the future await ahead for new electrics. Thank You Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome product. But.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones I ever bought. Very comfortable and battery last 10hrs and you get an extra one you can swap out when the one you’re using gets low. But the only thing I have a problem with, they’re not game ready out of the box to me. You have to tweak a little bit in order to get the full experience that you’re paying for. Also they’re a little small and just barely fits my large head. Fits well but just barely lol.

    I would recommend this to a friend