Customer Ratings & Reviews

The installers were very professional. Very careful in handling the TV. The installation was smooth and quick. They showed how to operate the control. Cleaned up all the packaging.

Perfect if you want your setup to look professionally done. The tech save the day by having the caps for Samsung TVs that help fit the tv more securely to the back of the TV. Without the caps you can not install them. My TV was about 2 years old and didn't remember where those caps were or even seeing them, but if you don't have them you can not mount your tv. The tech saved about $400.00 worth of services for best buy. Home theatre should notify customers of these caps when a tv mount installation is purchased for Samsung TVs.

The tech did a beautiful job mounting my TV. He ran the cords through the wall so I don't have ugly cords hanging down. He put the cable box and Firestick on the back where they can't be seen. He also installed the sound bar on the TV so when it is turned the sound follows. He did set up so I only have 2 controls to deal with instead of 3 and explained how to use everything.

The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

Agents were very personable, knowledgeable, and efficient. They did an excellent job installing/mounting our TV and sound bar. They set the TV, sound bar, cable box, remotes, and streaming services. Answered all of my wife's and my questions. I would highly recommend the Geek Sqad for installations big and small, our two techs are a credit to your organization!

The agents called to let me know they were on their way, the arrived on time, masked up for safety, they had great attitudes, very professional, patient with me as I am not tech savvy @ all, they were nice & I just truly enjoyed the experience 100! I would definitely purchase this service again & recommend it to all my friends b/c of my marvelous experience.

The installers were excellent, helpful and professional !

The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

The agents mounted the tv very quickly, and connected my devices.

The agents were great! The wall mount I previously bought to be installed did not work and the agents were wonderful as they had an extra correct mount with them that they were able to install effortlessly.

Great work by the crew! I was very pleased. Very professional!

The guys were amazing Very patient ,professional and detailed

They came out in a few days..not weeks, like others, and got that big TV on the wall with a quickness. I liked that they went over a few options first,then...wham bam done! Programmed the remotes, set up all our channels, cleaned up and were gone! Didn't mess with wiring because we have a cabinet being made.

The Geek Squad are the best. Great work and so easy to work with. They definitely wanted to please me. Would not use anyone else. They showed me how to use the tv after they finished installing it. Geek squad is the best.

These guys were SO FAST and kept the area very clean. They were a little early, so I told them I hadn’t finished moving things from in front of the wall in question. They said “no worries, we’ll help!” When they saw the area, they said no need to move things, they could work around it! That was nice! Hardly anything to “put back.” And they worked so fast, still taking time to offer different placements. They also suggested a little higher on the wall, so it was more comfortable watching from bed. I hadn’t even thought of that, and boy, were they right!!! They set up my new TV (I am technologically disadvantaged-read “OLD”) and made sure I understood all of the features of the remote. I really needed that, as I am new here, and never had Roku. THAT was really helpful!! I paid for white glove delivery, and they even cleaned up, took the old tv and all the packing materials away. That was great, since I am in a wheelchair. I will definetly have any future TVs installed with this same service. They knew so many tricks of the trade that I Never would have THOUGHT of, even if I was young and able-bodied!! This has been a great experience, and they were so nice, and I have such a GREAT outcome. I am so happy with the results!!!

The TV was mounted perfectly on the wall, with an add on IWPE Bundle, so the power to the TV and a Apple TV 4k mounted behind the TV is hidden in the wall. Using WiFi to run the TV and Apple TV 4k, there are no cables showing anywhere. At the bottom of the IWPE there is a detachable power cable that plugs into my power outlet mounted surge protector.

The young men that came to mount our TV were very professional, thorough, quick and very pleasant. I wish that I could have used them to mount another TV while they were there, but I hadn't requested it.

The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

The technician was very thorough, explaining everything in detail, he hung it on the wall with precision measuring!! A+ service

The agents came and set up my TV on the wall, I bought the TV and mount from Amazon but the mount did not reach the studs in my wall. I was able to buy a mount from them on the spot and return my amazon one. They did a great job measuring everything, like the distance from the wall to my sectional, and determining the right height and tilt.