Customer Ratings & Reviews

Two Best Buy guys came out to my place. They removed an old Tilt-mount from the wall and they removed my 2007 Samsung Flat Screen. They then attached my new full motion mount to the wall; they then attached my new 65 inch flat screen to the mount; they showed me how to operate the new TV. Both guys were friendly and knew what they were doing; I paid $249.99; Well worth it. They did not try to up-sale me on ridiculously hight priced HDM1 cables, A good experience for me.

The Geek Squad is the way to go for setting up all the purchases at Best Buy. They are knowledgeable, informative and they are professionals in all they do. They are a 5 star squad that will give you relaxation when it come to setting up your purchases from Best Buy. Let them use their knowledge and technology and just kick your shoes off and relax.

The two Geek Squad members were beyond incredible. I was so impressed with how professional, knowledgeable and respectful they were during the installation. They were responsible with COVID protocols as well. They were quick, yet very precise. I was impressed with how they perfectly measured out and taped where the tv would go and made sure I was happy with it. They had a vacuum directly under where they were drilling so no dust or shavings were anywhere. They vacuumed before they left too. They answered all questions and offered advise. They made sure to stay until the remote was fully set up and I knew how to fully work it. I can not recommend this service enough. I will always use Geek Squad from here on out. It was such a relief to have an expert here!

Jimmy and Brad from the Geek Squad did an exceptional job installing my tv on the living room wall. Very neat job and they made sure everything was done to my total satisfaction.

They first took my fifteen year old 52 inch tv off the mount on a table stand, brought it upstairs and put on the base stand I still had for it so it could sit on a table. Then they took the new 55 inch tv out of the box and installed it on the mount. I had been worried that it was going to be problematic to do this because the stand mount was fifteen years old but it was done quickly with no problems. They even provided the new screws they needed to mount saying they had plenty and I could return the box of mounting screws I had purchased just in case. Then they wired the tv up to my cable/dvr box along with an old blu-ray dvd player I had. They set the wi-fi to it, attached the tv to my samsung account and set the settings. Then they explained in detail how to work the tv with the remote. I am older and technology challenged so I never would have figured it out without them. They were total pros who went above and beyond and were extremely kind and patient with me. Can't thank them enough.

Great installation! Geek Squad was knowledgeable, friendly, and careful. Got the tv exactly where I asked for, in a quick time. Clean up was very helpful.

Techs were fantastic and very professional. Very personable and quick. Definitely worth it to take the stress out of install, and you can just enjoy that TV!

The Geek Squad techs did a phenomenal job, Exceeded my expectations, very professional & courteous

Installation team was great! Very knowledgeable and handled the installation and clean up quickly and effectively.

First time using this service, so I wasnt sure what to expect. The two technicians made for a truly excellent installation experience. They were very knowledgeable and experienced and were able to guide me in tech choices that I didnt know I needed to make while still ensuring I got what I wanted. The whole experience could not have been better. And they completed the install quickly as well.

The agents were friendly and professional, got the TV mounted and completely hooked everything back up, including a satellite receiver, a Blu Ray player, 3 game consoles and a sound bar. And they did it all quickly and efficiently.

The agents mounted 2 TV'S & they made sure that I was pleased with everything before they left. They were very professional & did a great job & cleaned up after themselves.

The three gentleman who showed up to install my TV in my brand new home on my stone fireplace were professional, polite, and excellent at their jobs. They deserve more than five stars. They took their time were precise did it right the first time and it came out perfect! Highly recommend this installation service. Very very happy customer!

I had to use the geek squad before so I was not surprised by the excellent service and the quality of their work. We had had some renovation work done in the house and had to have the TV remounted. As always, they were very professional.

Once they came out to deliver and install, the service was great, the guys were very professional, and did a great job. Only reaso for four stars, and not five was because they had to reschedule and couldn't do that until the day it was originally supposed to be delivered.

The technicians were on time for my appointment. They explained what they were going to do before installing my TV. They did a great job

Geek Squad delivered our 75 inch tv and did an excellent job mounting it. They also moved the 55 inch which was previously in the living room and mounted it in the bedroom. I would definitely recommend the services as they were quick, efficient, knowledgeable, and did an excellent job.

Geek Squad guys were knowledgeable, professional, efficient and patient with the process and homeowner

I have been a Total Tech member for many years and Agents Fred and Alex were incredible! They installed an in-wall plug socket, a tv titling wall mount and sound bar mount in our son's new house. After the install, they mounted the TV and the Sonos sound bar. They were incredibly knowledgable about the Sonos system and gave us helpful hints about our Sonos speakers, as well as educated us about the Eero internet booster.I highly recommend Fred and Alex for their friendliness, professionalism, knowledge, and cleanliness after the project was completed.

The crew easily installed the TV on the wall along with a sound bar. Very polite and easy to deal with.