Customer Ratings & Reviews

The technicians went above and beyond, correcting the mounting done previously, and making sure my new TV was secure and ready to go. My husband was telling them why we were replacing our TV--that it had been broken in transit when we hired a JobSquirrel* (company name changed) to move from one apartment to the other. Our technician said "That's why you go with the Geeks!" and really I have to agree. The TV looks beautiful, the installation was quick and professional, and the mount now correctly swivels and tilts as it was meant to rather than the stiff movement we had before. Great work, and super, super friendly staff!

These guys were respectful, quick and competent! They showed up on time as bad did a perfect job. Couldn't have asked for a better experience!

My Geek Squad technician, Ariel, was amazing. Very knowledgeable & professional. He worked quickly but ensured I clearly understood what he was doing & why. He showed me how to use my new system in simple, clear terms. And he left the area cleaner than he found it. All in all, a fabulous experience!

The guys were so knowledgeable and efficient in our tv installation. I love knowing it is safely and properly installed.

I had Best Buy do the installation and I was extremely happy with the results. They arrived within 5 minutes of the appointment time, got right to work, mounted the TV on a bracket that I had previously had, checked all of the settings on the TV, aided me in downloading several ABS including the local cable service AB that allowed me to return the cable box I had been paying a monthly rental fee for more than 5 years. Both representatives who installed the TV were both courteous and more importantly very knowledgeable concerning the workings of the TV. They gladly answered all my questions.

Set up was really great. Attitude of the installers was very professional and friendly. They explained the differences from our old TV very well and also answered my questions very well. The Geek Squad came through again!!

I was concerned that the installers wouldn’t have necessary experience, but they did a great job. Pleased with the service.

Geek Squad agents were knowlegable, courteous, professional and efficient. They worked with me to determine the best height for my TV and the installation went smoothly. TV and sound bar look great and are perfectly level.

Setup and delivery were exceptional. They had to move my bracket in order for the new tv to be placed above the fireplace, The TV looks very professionally installed.

Bayerd the installer was awesome! Did it all by himself(was kinda skeptical at first, seeing him all alone)! Very polite, professional, answered all my questions and cleaned up after himself too,haha! The only con was not getting a call 24hrs prior to the appointment and narrowing the delivery & install time from 8hours (12pm to 8pm) to at least 2 hrs. (Am not sure if it was best buy’s responsibility) That was like the whole day wasted just waiting. Otherwise, the installation took only an hour from 545 to 645pm! And he connected my soundbar and made sure everything was working well before he left.

Excellent. My 75 inch was delivered on time and setup with no problems. I was very pleased. Thank you. Geek Squad installed my TV quickly!

The Geek Squad mounted the TVs beautifully and showed me how to use features. They also mounted my Bose Soundbar to one TV.

Installation went without a hitch The installer was fantastic, very knowledgeable and very helpful. Do not think I could have had a better individual to setup and explain all details and answered all questions I had.

The guys were great. They communicated during the entire process to make sure it was to my satisfaction. Took the time to show me how to use my tv and set it up to the optimal settings.

installed tv and sounder and programmed all to work together with all devices - excellent service , very efficient and knowledgeable.

Ben and his associate did a great job from start to finish. Everything was professionally done, in and out, with no problems or wasted time, and on time, too.

OUTSTANDING install and support! Couldn’t be happiest with the service provided by Geek Squad! Informative and on time. A++

I can't imaging trying to mount our new 77 inch TV ourselves. The geek squad did a great job for us, installing the Sanus wall mount and then placing the TV on it, with all the cords nicely organized and bound together. They mounted the new soundbar to the bottom of the Sanus mount, so that it moves wherever the TV moves. They paired all of our devices to the TV remote (Soundbar, Xfinity, Apple TV, BluRay player, video games), making our watching experience easy and seamless.

Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

Best Buy outsourced this to a local company. The workers were efficient, tidy, helpful, and knowledgable. My TV was up and running in less than an hour. Clean work and great install.