Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Personable and capable installation - hooray!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the installation of our wall mount and television. Anthony (I'm pretty sure was his name...) was wonderful - let us know he'd be arriving a little later than expected. Unloaded, unpacked and installed the mount and the television promptly and perfectly. Then he gave us some instructions and made sure we didn't have any further questions. Such a personable and pleasant man! The complete opposite of our experience with two Home Depot appliance installers the previous day...

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They were polite and very professional. They helped me decide between the various mounts I had purchased and they mounted my 65 inch TV in no time at all. They were not able to connect my surround sound since I didn't have the optical cable required. (My 15 year old Panasonic used older cables that aren't supported by my new LG model). However, they did instruct me on how to connect it once I have the cable. I ran out to Best Buy to get the optical cable so now I'm hoping that I can get the installers to come back since I'm not comfortable dismounting he TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great support by Geek Support for mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the professional, cordial and effective job of installing the mount and mounting our new tv. They gave excellent tips about how to best manage the device and use the mount - there was no hassles. Just overall great experience - would use the service again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install in no time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are este professional and worked efficiently. Knew exactly what to do. The even cleaned up after they were done! Excellent service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Happy with the installation and wall mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, put on shoe protectors to protect my floor since it was raining, mounted the TV and helped me with the set up. They also connected the Wii and Xbox as well as took the empty box with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad system installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Professional Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed myold TV and Mount added the New Mount and installed my new TV quickly and Professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tech was excellent in every way.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I added the cost for the installation of the TV and soundbar. The TV is practically flat against the wall and the tech set up everything just as I needed. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    EXCELLENT PROFESSIONAL MOUNTING

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted my TCL 43” TV did a great job. He made suggestions for height mounting, as I use this TV as a third monitor for my recording studio. Once agreed upon height was determined, the tech mounted studio on provided wall mount all by himself. The TCL is big, but light. He had no problem affixing the TV to the wall mount. The tech vacuumed away all the shavings from drilling and left the area clean. The tech was going to hook up the TV portion but I told him it was unnecessary as I was going to use the TCL as a computer monitor. The tech hooked up HDMI outlet from TV to the DVI-D HDMI adapter on the back of my computer, selected HDMI output on screen and I was good to go. A job well done :-)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice Guys, Fast Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and quick install. Love the extended warranty and installation packages they offer and ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Best Decision Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever to let these guys set up and mount my new TV. I am usually very savvy in electronics, however, I am now spoiled by the quick, efficient and courteous service performed by the team that installed my new TV .

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service technician was incredible. Very professional and he was very thorough and efficient. Very happy with his service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Looking good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team member showed up on time he did not need any assistance when installing the TV on the wall he took very professional precaution when installing everything he offered to take off his shoes before he came in My Home. He was very clean, very professional he requested other products that I may be interested in as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was knowledgeable and friendly. Solved a difficult problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Knowledge

    Rated 5 out of 5 stars

    Edwin Velasquez , Cadet Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was quick and thorough in installing m

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done! Gabriel and Michael are knowledgeable and professionals. They put their booties on before entering your home. They are respectful of your property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Quick, Easy, Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse from the Geek Squad did an amazing job of setting up my tv! He moved my old one to my bedroom and after installing the new one he was kind enough to plug in my devices that were connected to my last tv. He even made sure it was programmed correctly and that everything looked good before leaving. Great quality care, extremely nice, and welcoming.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Excellence: Seamless TV Setup!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Geek Squad's TV/Display Setup & Mounting service for my new Samsung 55" Class Q60C QLED 4K UHD Smart Tizen TV, and I am beyond impressed! The Geek Squad technicians were professional, efficient, and incredibly knowledgeable. They arrived on time and had all the tools necessary to complete the job seamlessly. Not only did they expertly mount the TV to my preferred location with precision, but they also took the time to ensure all the cables were neatly organized and concealed for a clean and polished look. Their attention to detail was impeccable, and they even provided helpful tips on optimizing the viewing experience. Overall, the Geek Squad exceeded my expectations in every way possible. Their expertise and professionalism turned what could have been a daunting task into a hassle-free experience. I highly recommend their services to anyone in need of TV setup and mounting. Thank you, Geek Squad, for your outstanding service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Above and Beyond Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came out to mount my 85” Samsung TV and sound bar were amazingly quick, clean, professional and really good at what they do. They measured my wall 3 times before they started drilling and securing the bracket to mount the TV and sound bar. They did an outstanding job!

    I would recommend this to a friend
Sponsored