Customer Ratings & Reviews

The agent mounted the TV and connected it to all our devices. He was very professional and answered all our questions relative to the care and use of our new TV. He also answered a few questions relative to the streaming services that are available.

The geek squad duo did a great job with installing the rack and mounting the big TV. They obviously have done this a thousand times before. Also have patiently explained to me how the TV works. Very satisfied customer here

The guys did a great job installing and where prompt

Jeff & his co-workers were kind, professional, knowledgeable & efficient. Answered all my questions. Most of all they made sure I was comfortable with my equipment by encouraging me to ask questions. When they left they said call us if you have any questions. That made me feel secure knowing if I had problems or questions I could get the answers I needed. I know I made best choice with Geek Squad.

The geek squad did an excellent job mounting my new television. The geek squad technicians were professional , courteous and helpful!

The installers from Geek Squad were great. Contacted us multiple times before arrival to let us know ETA, and were prompt. Upon delivery and installation they were clean, professional, and made sure everything was exactly how we wanted it. Upon completion the team was knowledgeable about our products, and made sure any questions we might have had were answered. Definitely worth the money to ensure that our products were installed correctly, with all of our questions answered.

Very professional setup and installation. Looks clean and sleek.

The Geek Squad agents are always very professional, knowledgeable and install things with care.

You couldn't ask for a better, knowledgeable and communicative pair. These guys are pros. They're also patient, kind and engaging. It's really nice to have someone who knows exactly what they're doing get you set up. These guys are worth every penny.

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

This mount works very well for our 75” tv. It’s very easy to handle. The maneuvering is very smooth and effortless. We appreciate the flexibility to turn the TV in various angles so we can watch a favorite show during dinner or while we’re on our lanai.

It is beyond our years to set up new electronic equipment. The installer did a great job and a very neat job. He also explained how to use the TV clearly and exhibited no rush to be out the door even though we were his last customer. It is so different than the old TV with many more features that it is an adventure to learn but we're getting there.

Geek squad was excellent. They arrived on time and were able to quickly mount an 85 inch tv to the inch of where I wanted. As always great service with great employees.

The Geek Squad set up two TV's, made sure 4K/Blue Ray player was hooked up and my Apple TV. Answered all questions. Bundled all wires/cables together Neat and Clean! Showed me how to use and access all my equipment. Labeled items on my screen so they are easy to find. I can not say enough on the Excellent job Geek Squad did! We are done with private Home Theater companies and will be using Best Buy Geek Squad all the time!

Outstanding techs! Respectful. Knowledgeable. Quick. Efficient.

The Geek Squad techs were knowledgeable and courteous, and they did a very professional job mounting and setting up the TV, connecting it to the HT devices, and hauling away the old TV for recycling.

Great efficient work Very professional Very courteous and knowledgeable and prompt

The geek squad employees were very fast and resourceful in their installation. This was especially laudable given the incorrect scheduling. Their work order only mentioned putting the TV on the wall mount though I had clearly requested hook up of audio, DVD player and update of Harmony remote. My experience with scheduling the TV hook up has been very frustrating. First I called to arrange this, and stayed on the phone for 90 minutes with transfers from several people who appear not to know what they were doing. I finally talked to a man who seem to know what he was doing and he scheduled me first for an in-home consult. This delayed completion of the task but I thought that would be good to be sure that I have everything needed for the hook up. The in-home assessor was very pleasant but said that she was mis-scheduled and only provided a little new info. She apparently incorrectly scheduled the hook up visit. I started this process in mid August and it took a month to complete. I have had good experiences in the past with scheduling so this experience was disappointing. I got the impression that there is some disarray at Best Buy right now. I hope you will get your act together since overall I like your company. .

The installers were professional, friendly, and completed the work with speed and efficiency. I would ask for this installer for all my electronics.

I'm very happy with the quality of service provided! The Geek Squad member that mounted the new office TV did a great job and even zip tied some of the wires behind the TV so that it would be better organized (also makes them less of an eyesore). I would happily request this service in the future if needed.