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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 38,685 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    SÚPER QUICK AND GREAT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service !! Very professional people , did it super quick and very well . You can tell they are really educated on the matter and will have it done in less than an hour ! 10/10!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Total Tech support is priceless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always worried when someone comes to work on the house. Geek squad always sends out nice and competent people who do great work. The man who installed our TVs took a real interest in the job and it turned out great. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Very quick & smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! I was very impressed with the two ladies who installed the tv bracket & 75” tv. The knew exactly what to do and asked me the correct questions to help me decide the location & height of the tv. It perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and Problem Free Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an installed TV with a new TV. It was simple and easy to schedule the job. The two man crew arrived on time, they were Covid conscious and safe. They completed the work quickly without trying to sell us anything we didn’t need and were on their way in less than a half hour. Excellent work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount for TV and were careful not to drill too fast in case there might be a pipe. Put TV up on mount and EL box in our cabinet. Explained how the hand controller worked and connected up our Channel Master DVR and paired its remote to TV. The TV itself has a lot of features which it will take a while to figure out but fortunately we can use the Channel Master remote to control it. In a few years we will need a new DVR that can receive the new version 3 TV format because the frame TV can't.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    The Geek Squad is Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent and very professional with my installation. They arrive when I expected and were quick to complet my setup!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with the hookup and hanging of my new entertainment system. The TV was put in perfect and the sound bar and subwoofer works great together. They explained everything and showed us how to operate the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV and Geek Squard installed it quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and colors. Easy to use. Love it!! the Geek Squad installed the TV on the wall with a mount I purchased. They were professional, timely, helpful & professional. The Geek Squad package we love and purchase one for every purchase that has it available. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just amazing. Called the day prior to make sure I had everything to mount the television. And gave me a more exact time frame as until when they would arrive to do the installation. Very professional and honest. Will definitely use geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" Tv & Sound bar wall mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs Emil & Wolf did an amazing job, very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professionalism, friendliness, product knowledge and promptness cannot say enough for how happy we were with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a 75 inch TV you don’t want to mess around with installing it yourself. You really want a professional job because you wanted to look right and work well. Our geek squad technician Riley did a amazing job and covered all the details. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys led by Steven were awesome!!! Very professional and very particular about the quality of installation!! Highly recommend by the Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. The service tech was very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy tv to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my mom who only wanted a 43" so she could keep her entertainment center. She hadn't had a smart tv before and after seeing this one in the store for picture quality this is what she chose. It was easy for her to navigate and the apps she wanted for streaming - Britbox - were easy to install. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New Samsung TV connected and verified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55 inch Samsung was installed and connections tested. I do not have a wall mount for this TV. The installation person did the job very efficiently. TV has great picture and excellent audio output.0p

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installing of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were awesome and very professional. They consulted with us as to where we wanted the TV’s installed and gave us their professional opinions and explained their process each step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of existing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad out to mount an existing TV on an existing bracket (Left behind by the previous owners) and am super glad I did. The team showed me what it would look like with my TV and correctly assessed that it would be way too high up in its current position. They moved the bracket mounted the TV and cleaned everything up perfectly. Honestly this may be the best 250 I've ever spent at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Very quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out from geek squad to install my 70” tv. They were pretty quick with install and cleaned up behind themselves. The original mount that I purchased didn’t work for the studs in my wall. So the guy boxed everything back up for me and allowed me to purchase one right out of his truck from bestbuy. Geek squad is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these 2 guys were great! So helpful. showed us how to use the remote. Gave me his phone # to call him if I had any difficulty. They mounted our tv to wall, in minutes, which would have taken my husband and I hours to figure out. Now I know it won't fall off!

    I would recommend this to a friend
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