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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco did an excellent job installing the wallmount on my bedroom. He came earlier than scheduled and made sure that I was a satisfied customer with the word done. I have an older model flat screen and he ran into a few minor issues but managed to make everything work perfectly. Awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came in to mount the 82 inch Samsung 4K smart tv that I purchased did a great job. They came in, scopes out the wall and took the appropriate measurements to center the tv and place it at the perfect height, the guys were in and out within 30 minutes.very satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team that came in to install the TV, receiver, DVD player, and TV mount came a bit later that when they said they would but they kept me informed until they got here so I had no worries. They made my life very easy by unpacking everything, uninstalling my previous gear, and installing the new things and then setting it up to work properly. It took them a bit more than half a day to do that and when they were done, I had a system that was up and running with not effort on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Team Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team Adrian did a great job from start to finish. Pleasant, knowledgeable, left us understanding how to use all the new set up. Bravo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mission Viejo Geek Squad TV install - 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were helpful in explaining the mounting system, some remote control features I was unaware of, and explaining how the television automatically adjusts the the picture to the quality of the feed. Met them at the door and walked through the removal of the old television, relocating the mount, and installing the new unit. Walked me through the features and took the time to let me try so I understood how to get to some menus. Friendly, courteous, professional - second installation from Mission Viejo Geek Squad and both times were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    These installers are Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great on the mounting and install of my new tv. Very cheerful, easy to wor, with, answered all questions, very neat...even wore slip on dust shoe covers to protect my floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mount and set up 85 inch Sony Bravia smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak highly enough of the gentleman that came to do the install the first TV they put up came cracked inside from the factory. They took it down went to one of the closest Best Buy‘s swapped it out brought it back to my house and installed it they did an awesome job, the boxes the Styrofoam set up the TV for me being disabled. They treated me like if I was a relative I cannot speak highly enough about these two men.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Install tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew did a fabulous job with install and clean up. They were very professionally and friendly and efficient at their job. I would ask for them not third party contractors from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Pictue and Quality Sound TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 40" flat-screen television. It works perfectly. I had it installed originally to support a 65" flat screen TV. It held that securely for ten years. The TV was too big for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic, easy to use and has an excellent picture. The Geek Squad connected the Tv to my Bose Sound Bar and it’s wonderful. The quality of the picture and sound are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted & installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Fabulous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Geek Squad coming to install my new TV. He was able to use the bracket I had for my old 47-inch to fit my new 55 inch Sony. He did it at a much better height that I had the previous one so it is more comfortable to watch and he set it up so that I could immediately start enjoying it with very little instruction I was very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Mounting was a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional, personable and did a great job. He had the TV mounted perfectly and was done in about 30 min.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Another Geek Squad Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, great, patient service. Careful and knowledgeable, and a total pro. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed and set up all devices! Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected to all my devices. The representatives were very knowledgeable and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Fabulous job on TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs advised us if arrival. Were perfectly on time. Neat. professional And did a great job. Great clean up. Very knowledgeable. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What they did made our Day Program more successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had Geek Squad install our mount and TVs at our day program, and I can't say enough good things about the experience. They did a fantastic, efficient job and left the area clean afterward. The installation looks perfect! I highly recommend their services to anyone in need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Happy with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concerned initially that it wasn't the Geek Squad who installed. However, technicians were professional and knowledgeable. Connected and mounted without an issue. Very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad! The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable technicians came to mount and install two TV sets. This is the third time I have had the Geek Squad to install TVs in the last 10 years and they never disappoint me. Great job!! Thank you and highly recommend this Best Buy service.

    I would recommend this to a friend
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