Customer Ratings & Reviews

I cannot speak highly enough of the gentleman that came to do the install the first TV they put up came cracked inside from the factory. They took it down went to one of the closest Best Buy‘s swapped it out brought it back to my house and installed it they did an awesome job, the boxes the Styrofoam set up the TV for me being disabled. They treated me like if I was a relative I cannot speak highly enough about these two men.

The Squad was so quick , professional and connected everything to the new tv. I loved the teamwork to vacuum the dust from drilling for the mount. I didn't expect them to reconnect all the devices and set up the tv, but they did and checked to make sure everything worked.

Two guys came out from geek squad to install my 70” tv. They were pretty quick with install and cleaned up behind themselves. The original mount that I purchased didn’t work for the studs in my wall. So the guy boxed everything back up for me and allowed me to purchase one right out of his truck from bestbuy. Geek squad is awesome!

Gus and his helper were very friendly and knowledgeable. They mounted my tv and when I decided to upgrade to another, they replaced the first with the upgrade and explained how to use the tv remote untill I understood it. They were great!

As always, great, patient service. Careful and knowledgeable, and a total pro. Thanks.

Purchased the geek plan with our tv. Both installers were professional and courtious. They did the job quickly, took precautions to keep our home clean while working and cleaned up after the install. They also stayed with us to answer ALL of our questions and provided additional information we had not thought to ask about.

Great job!! Very professional! Cleaned up.. explained all the options on our new TV. Help set up prefer channels.

The team called me before arrival to confirm the time and address. They were very professional and efficient. IN fact, they were patient with me when I first used the TV remote to connect the TV to my WIFI.

Happy with my Samsung TV. Great picture, easy to navigate (after you get the hang). The dude from GSquad was efficient, knowledgeable and set it up perfectly.

Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall

The agents took their time to mount and basically perfect the way you should be watching television in our bedroom and living room. Joshua went the extra mile to explain and set up living room TV. Extremely pleased with the service from Geek Squad .

They were top notch. Best service I've ever seen. They came in, setup, and we're out in like 20-30mins. The mount was excellent, and easy to use once installed.

The agents were professional, informative, friendly and out going. Showed me several options for sound & picture and were very knowledgeable about hooking everything up along with advice on the sound bar I already had. Great guidance with which mount to use. One I had was not great so they explained what they had in truck and I bought one of theirs and returned the one I had.

Geek Squad service for handling this stuff is great - and I've recommended this to many people! It just makes sense: They do stuff like this all the time. So you know it's gonna be done right, and it's gonna be done quickly.

Techs texted me letting me know when they will arrive. They were very professional. Listened to what and how I wanted them to mount both TVs. Kept asking if all look OK. They did a great job and was very accommodating. will use them again when needed.

The Geek Squad was friendly & professionally. They were knowledgeable about the products and thoroughly explained how each worked.

We purchased a 65 inch TV for which delivery was included. The mounting and TV connect for a 65 inch TV saved me much time and energy. The installation was when I wanted not when friends were available to help. The HDMI cables I had purchased were too short for my behind the wall installation. Geek Squad had the cables on the truck at a sale price. Much time saved.

The crew that came to my home to setup my tv did a fantastic job mounting my television. They even made recommendations to improve listening and viewing experience .

The 2 workers did an excellent job installing my new 65in tv on the wall. They were very professional and friendly. I really appreciate the extra effort they put into cleaning up the dust from drilling, wearing shoe covers without being asked to, respecting me and my home, and being very helpful in showing me how to operate everything. I would highly recommend the 2 workers I had, I feel kind of bad that I don’t remember their names but they did a superb job and made me felt happy to be a Best Buy customer.

Great service with best buy GEEK SQUAD. Hung our tv in our family room. Knew exactly what they were doing. Perfect height. They were so polite and fabulous to work with.