Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 38,685 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They were quick and worked very clean. Definitely worth the money I spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and speaker system and walked me through the key features. He was extremely knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geed Squad Installed my TV and Professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous, knowledgeable and fast! They took our old tv from the living room and mounted it on the wall in the bedroom and set up our new television in the living room. When they finished everything worked perfectly and all I had to do was choose which TV to watch and what show! Saved me a LOT of frustration trying to set up the dvd player and Wii since I’m not a technical guy. I’m really grateful for those guys for what they did and the extra time they spent explaining everything and answering questions. Totally worth the cost for the service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geeks showed up on time and installed everything safely and did not make a mess. the Geeks were knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing, went above and beyond with making sure that everything was level, connected properly and made sure I knew how to use the TV and sound system. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Cynt6905

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and connected TV back up. Agent is always fast knowledgeable and personal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out to highly qualified guys to install two TVs. They did a great job from start to finish. The install went smoother than I anticipated. They were very knowledgeable with the set up of these TVs. They answered questions like pros and I would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers are AWESOME!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great and efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the geek squealed installed in perfectly and even asked if I wanted it set up for me. They worked quietly and efficiently as I am working from home and once they were ready to drill, asked me for confirmation on the system. My only complaint is when they pulled the covers off the screen. It left residue that they ignored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent work by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount our new tv did a great job. They were quick to get it installed and the ease of installation made me feel good about how it turned out and would be firmly supported on the wall. This is the second time I have used Geek Squad for TV mountings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesionalismo at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional. They installed very quickly and resolved issues that came up right away; it was not a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad does it again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time using geek squad installation. I’m extremely impressed with the level of professionalism, knowledge, and speed of this team. I prefer making all of my large purchases through Best Buy just because I like having the support of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad TV mounting!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and easy! My TV was mounted properly and the techs left absolutely ZERO mess and were extremely friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tvinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them install several tv’s on the same day. My new one was an 86 “. I’m a bit of a tech dummy. They patiently showed me everything. Also didn’t try to sell me things that I didn’t need. They were super nice and everything was done efficiently and neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 4 out of 5 stars

    Success in installing my Sony - 65" A80J Oled TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and emailed me information regarding their anticipated arrival time enabling me to plan more precisely their arrival time. The installation was without a hitch and they wee helpful in educating me to the basics of my TV set up and the nuances of my Geek Squad program support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived promptly, brought necessary tools, cleanly installed, mounted TV, spent time with me for use, cleaned up perfectly, answered questions. Excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    FIVE *****

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied! The Geek Squad came on time as scheduled. They were very professional and knowledgeable. The installation went very smoothly. I'm glad I got Total Protect for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job Well Done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gents that came were fantastic. Very good, very polite and technically spot-on. I will use their installation services every time for Wall Mount Monitors & TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exemplary experience!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience with the initial consultation, delivery and setup was nothing short of exemplary!! I felt very confident from the minute the Geek Squad consultant walked in the door! Which is not usual for me. I thought it was going to be a difficult install into brick. But they did a very timely and efficient job on it! Great, great job Matt! Would use them again in a minute! Would definitely recommend them to all my neighbors!

    I would recommend this to a friend
Sponsored