Customer Ratings & Reviews

Very professional and knowledgeable. They were quick and worked very clean. Definitely worth the money I spent.

The agent set up my TV and speaker system and walked me through the key features. He was extremely knowledgeable.

Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

The agents were on time, courteous, knowledgeable and fast! They took our old tv from the living room and mounted it on the wall in the bedroom and set up our new television in the living room. When they finished everything worked perfectly and all I had to do was choose which TV to watch and what show! Saved me a LOT of frustration trying to set up the dvd player and Wii since I’m not a technical guy. I’m really grateful for those guys for what they did and the extra time they spent explaining everything and answering questions. Totally worth the cost for the service!!!

the Geeks showed up on time and installed everything safely and did not make a mess. the Geeks were knowledgeable and friendly.

The techs were amazing, went above and beyond with making sure that everything was level, connected properly and made sure I knew how to use the TV and sound system. Highly recommend!!

Wall mount and connected TV back up. Agent is always fast knowledgeable and personal.

The geek squad sent out to highly qualified guys to install two TVs. They did a great job from start to finish. The install went smoother than I anticipated. They were very knowledgeable with the set up of these TVs. They answered questions like pros and I would highly recommend their services.

Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

Great service and the geek squealed installed in perfectly and even asked if I wanted it set up for me. They worked quietly and efficiently as I am working from home and once they were ready to drill, asked me for confirmation on the system. My only complaint is when they pulled the covers off the screen. It left residue that they ignored.

The guys that came to mount our new tv did a great job. They were quick to get it installed and the ease of installation made me feel good about how it turned out and would be firmly supported on the wall. This is the second time I have used Geek Squad for TV mountings.

Excellent service and very professional. They installed very quickly and resolved issues that came up right away; it was not a big deal

This is my third time using geek squad installation. I’m extremely impressed with the level of professionalism, knowledge, and speed of this team. I prefer making all of my large purchases through Best Buy just because I like having the support of geek squad.

Service was quick and easy! My TV was mounted properly and the techs left absolutely ZERO mess and were extremely friendly and professional!

I had them install several tv’s on the same day. My new one was an 86 “. I’m a bit of a tech dummy. They patiently showed me everything. Also didn’t try to sell me things that I didn’t need. They were super nice and everything was done efficiently and neatly.

The agents arrived on time and emailed me information regarding their anticipated arrival time enabling me to plan more precisely their arrival time. The installation was without a hitch and they wee helpful in educating me to the basics of my TV set up and the nuances of my Geek Squad program support.

The agent arrived promptly, brought necessary tools, cleanly installed, mounted TV, spent time with me for use, cleaned up perfectly, answered questions. Excellent work.

Very happy and satisfied! The Geek Squad came on time as scheduled. They were very professional and knowledgeable. The installation went very smoothly. I'm glad I got Total Protect for this purchase.

The two gents that came were fantastic. Very good, very polite and technically spot-on. I will use their installation services every time for Wall Mount Monitors & TV's.

The whole experience with the initial consultation, delivery and setup was nothing short of exemplary!! I felt very confident from the minute the Geek Squad consultant walked in the door! Which is not usual for me. I thought it was going to be a difficult install into brick. But they did a very timely and efficient job on it! Great, great job Matt! Would use them again in a minute! Would definitely recommend them to all my neighbors!