Customer Ratings & Reviews

Jeremy was one of the best installers we have ever had. He is extremely polite and has so much patience and knowledge. He was here when he said he was going to be and let us know if we had any questions to just ask. He set up everything just the way we wanted it. GO JEREMY!!!!

The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

The agents took their time to mount and basically perfect the way you should be watching television in our bedroom and living room. Joshua went the extra mile to explain and set up living room TV. Extremely pleased with the service from Geek Squad .

Installers were helpful in explaining the mounting system, some remote control features I was unaware of, and explaining how the television automatically adjusts the the picture to the quality of the feed. Met them at the door and walked through the removal of the old television, relocating the mount, and installing the new unit. Walked me through the features and took the time to let me try so I understood how to get to some menus. Friendly, courteous, professional - second installation from Mission Viejo Geek Squad and both times were excellent.

Subject: Commendation for Team Lead Eric's Exemplary Leadership and Teamwork Dear Abdul Shaheed, I hope this email finds you well. I am writing to bring your attention to the remarkable performance of Team Lead Eric and his team at a recent installation project executed by the Geek Squad. During the installation of a TV mount to support a 98" Samsung TV, Team Lead Eric and his team demonstrated exceptional professionalism, dedication, and a unique approach to their work that truly sets them apart. The meticulous planning and cohesive orchestration of the team clearly showcased their remarkable teamwork and aptitude. Notably, Eric's outstanding leadership and mentorship were evident throughout the project. He efficiently guided and supervised his team members, ensuring that each task was executed with precision and utmost care. His ability to foster a cohesive working environment while inspiring his subordinates to excel is commendable. The successful completion of this challenging installation project is a testament to the rare work ethic and commitment to excellence exhibited by Eric and his team. Their unwavering dedication to delivering beyond the call of duty reflects highly on the professionalism and abilities of the Geek Squad. In light of this, I believe Best Buy should take great pride in having such a workforce that epitomizes the traits many corporations seek today - professionalism, dedication, uniqueness, and a strong work ethic. I kindly request you to extend my heartfelt congratulations and appreciation to Team Lead Eric and his team for their exceptional performance. Their efforts serve as an inspiration to everyone and contribute immensely to establishing Best Buy's reputation as a leader in providing outstanding service. Thank you for your attention to this matter, and please let me know if I can provide any additional information or assistance. Respectfully, Abdul Shaheed

Techs texted me letting me know when they will arrive. They were very professional. Listened to what and how I wanted them to mount both TVs. Kept asking if all look OK. They did a great job and was very accommodating. will use them again when needed.

Purchased the geek plan with our tv. Both installers were professional and courtious. They did the job quickly, took precautions to keep our home clean while working and cleaned up after the install. They also stayed with us to answer ALL of our questions and provided additional information we had not thought to ask about.

Two guys came out from geek squad to install my 70” tv. They were pretty quick with install and cleaned up behind themselves. The original mount that I purchased didn’t work for the studs in my wall. So the guy boxed everything back up for me and allowed me to purchase one right out of his truck from bestbuy. Geek squad is awesome!

The Geek squad associates did a professional job. They were quick and efficient with the installation, then took time to ensure we knew how to properly work purchased item. Will definitely use their service in the future.

The technicians installed the tv quickly and professionally. Additionally, they showed me how to use the remote. any questions I had, they answered. As they also mounted the tv on the wall, they took great care to measure correctly so the tv would be level and the soundbar would fit correctly.

The techs were very well educated on my product and the installation was fast and well done. They walked me through the functions of the TV and helped me set up my system to sync with the TV.

I had Best Buy's Geek Squad to my home three times to set up my new TV and Sound Bar due to issues with my Xfinity Cable Box. Each Technician was knowledgeable, professional, and courteous. Each man went above and beyond to get my TV system working.

My tv was delivered and installed right after the superbowl and i absolutly love it! The install team wall mounted and hid my cords in the wall. They did an amazing job!

Very professional and knowledgeable. They were quick and worked very clean. Definitely worth the money I spent.

The agents did a meticulous job mounting my new TV. It was difficult because they needed to relocate the existing mount so as not to block my sliding glass windows. They routed all the wires very cleanly and professionally and they cleaned up after themselves. I am completely satisfied.

The agents were on time, professional and mounted two tvs to our specifications perfectly. They adjusted the cords as much as possible to have them be clean and/or hidden when possible. We've now had 3 tvs mounted by Best Buy Geek Squad and they were great every time!

The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

Dear Best Buy, I just wanted to let you know that the two people that you sent us to hang up our TV’s they hung up two TV’s for us and they did a great job and they were very nice and polite and very informative. Keep the great job going.

The whole experience with the initial consultation, delivery and setup was nothing short of exemplary!! I felt very confident from the minute the Geek Squad consultant walked in the door! Which is not usual for me. I thought it was going to be a difficult install into brick. But they did a very timely and efficient job on it! Great, great job Matt! Would use them again in a minute! Would definitely recommend them to all my neighbors!

The agents (i forgot their names unfortunately) who came to mount a 75" TV suggested a different mount from the one I bought. They were quick at their job.