Customer Ratings & Reviews

Fantastic service. Arrived on time as promised and installation was really fast.

Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

The guys arrived promptly despite the snow, and they knew how to set up the mount and television. They listened to me and had a sense of humor. I appreciated the tutorial of the remote control features.

The installers were great. Very friendly and very professional. They encountered a few problems which they were able to quickly solve. So often this is not the case, so I really appreciated it.

Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

Agents did a fantastic job setting up mount and TV. They explained everything well and did not leave until we understood how to use eveything. Great guys!

Excellent service and very Knowlegable highlly reccomd

They make sure it connected in my internet and show me how to use the tv.good service

The agents removed and installed a new projector. The agents that came were exceptional. Later I had universal remote programmed. Agents are super and I would not hesitate to have Geek Squad come again. I will continue to call when I need help with electronics or other.

Was contemplating whether to use Geek Squad for installation but they did an excellent job. Their main concern is making sure the tv is placed perfectly for you, and they are quick and professional. Highly recommended.

I REALLY DIDNT WANT TO SPEND THE MONEY BUT SO GLAD I DID. MY HERO HUSBAND HAD THE OLD ONE HANGING CROOKED AND LOOSE. I FEEL COMFORTABLE ADJUSTING THE TILT NOT TO MENTION A PAIR OF KNOWLEDGEABLE MEN DOING ONE FABULOUS JOB, CLEANED UP WHEN UNBOXING ETC...PERFECT JOB

The agent mounted my TV without any issues and connected all my devices. He offered to take my old tv for disposal and I was more than happy to let him.

Very happy and satisfied! The Geek Squad came on time as scheduled. They were very professional and knowledgeable. The installation went very smoothly. I'm glad I got Total Protect for this purchase.

I had to Geek Squad coming to install my new TV. He was able to use the bracket I had for my old 47-inch to fit my new 55 inch Sony. He did it at a much better height that I had the previous one so it is more comfortable to watch and he set it up so that I could immediately start enjoying it with very little instruction I was very satisfied.

My new TV is great. I love the picture and ease of setup. My only issue is with Sony and AT&T TV. They do not have the app so I used an AT&T TV box and it works well. I also love the audio from it as well. No need for elaborate audio equipment.

The set up crew was great and work diligently. They were extremely polite and answered my few questions.

Excellent! They installed it efficiently and made sure all my apps were working. They were friendly and professional. Could not ask for better service. Very knowledgeable.

The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

The crew sent to my home to install the TV was extremely professional! They installed the television and perfectly centered the tv above the mantle. They even went above and beyond to make sure all trash, dust, and nails were cleaned up!

Both the gentleman were very professional and mounted my television perfectly and also recommended other for better experience.