Customer Ratings & Reviews

Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!

The agents mounted my tv easily and we truly appreciated how the agent used blue tape to show us where the tv would sit after they mounted it. He even centered it on the wall for us. This was awesome and we appreciated it so we could approve the position of our brand new tv before the agent would start drilling into our wall.

In November of 2018, I purchased 3- Samsung 43" 4K Smart TVs. I worked with Trekas Sims, Magnolia Home Theater Supervisor in the Brookfield, WI Store. He was knowledgeable, patient, thorough, answered all my questions and had some great suggestions. I came prepared and the purchase was a breeze. Delivery was as scheduled. Geek squad agent Cameron Gingrass came to my home for a site survey one week before my items were delivered. On the day of delivery, there were no surprises. Cameron efficiently installed the 2 walls mounts & hung the televisions on the day of delivery. He was a wealth of information. He was also conscious of cleanliness and used cardboard to catch his drill shavings & wore booties while in my home. He did exactly what I expected and more. I felt confident with his assessments and recommendations. He is an asset to the Geek Squad, as is Tre and I hope management realizes this. They both are stellar representatives of Best Buy Geek Squad and Best Buy Magnolia respectively and I hope this is duly noted.

Ronne Romero is a detailed technician. Really knows the installation process. He installed quickly. We wanted more tilt , he came back again and replaced it with a better Wall mount. Highly recommend the technician and the service.

Agents mounted tv above fireplace and cleaned/vacuum up dust, removed boxes and wrapping afterwards. Excellent quality service and professionalism. Highly recommend.

The gentleman that installed this TV was excellent. Very professional and did an amazing job.

We had 2 of your guys stop in, one was an installer, he was very polite, quick and done. The other person was Chris, he went above/beyond his responsibilities, and we really appreciated both employees during this installation. Love the TV!

They hooked everything up quickly and efficiently. They made sure I knew how to operate everything. They removed the old TV. They were professional, friendly, knowledgeable and so helpful. Great team!!

The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

I was very happy to see that Brian would be the technician who would be coming out to install our new TV. This is the second TV he has installed for us. Each time he has been very professional. He is extremely knowledgeable and answered all my questions regarding the TV.

The installation of our new flat screen tv was handled professionally by the team of people from the Geek Squad. They were very through and cleaned up everything after the installation. We could not have been more pleased with the service we received and would highly recommend them to anyone.

Geek squad installed our new Samsung TV & theatre system. The arrived nice an early, got the job done quick too! Love the art app, looks like a beautiful picture on the wall when not watching. Sounds fabulous with the Sonos beam sound at too!!

The two guys that showed up were both very friendly and very professional, which frankly was expected. They were prepared and able to deal with what turned out to be a slightly challenging installation. However the best part is that the mount I purchased turned out to not work with the placement of my studs and they had one in their truck that did! I was able to purchase it easily right then amd there and then they installed it. Real life savers, otherwise I would've had to reschedule after buying a mount that works.

Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.

The team was amazing and informative. They communicated each step of the way giving updates on their arrival time. They installed the tv and mount onto the wall seamlessly and were very helpful giving me an overview of the product.

Great service not one complaint! Installers showed up on time. Didnt leave a mess and extremely professional. Reused my 6 plus year olds!

Jeremy was great! He made sure I was happy and made sure the tv was level! Very professional. I would recommend him to anyone looking to have a tv installed.

The item is great i recommended to all people. The service is great with the installers.

No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci