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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 38,685 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my tv and receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad…skilled and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians knew exactly how to correct the problem caused by the first installation. They were courteous, efficient and competent. The sea gentlemen clearly were skilled and knowledgeabl.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job in no time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an awesome job. They were very knowledgeable, called ahead of time as requested, showed up on time, put on shoe covers without me asking, did a very quick a professional job, and cleaned up after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Very professional Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew came out and did a great job hooking up my 75” Samsung and all the wiring too. They were very respectful of my equipment and how I wanted it hooked up and operating! I always recommend the Geek Squad to hook up systems as they do a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen was very communicative and knowledgeable. They were fast and effective!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my 75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who mounted my 75 inch Samsung tv above my fireplace mantel were just fabulous. they could not have been more professional. I am so pleased. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took less than 1 hour to: Dismount old TV Adjust mounting bracket to handle new TV Mount new 65” Sony TV Configure and Setup new Sony TV and Connect to my DISH receiver Quality work completed in a very short time. True professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted and Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived promptly despite the snow, and they knew how to set up the mount and television. They listened to me and had a sense of humor. I appreciated the tutorial of the remote control features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived per schedule. Very friendly and knowledgeable. TV mounted precisely and neatly. Basic functionality of TV and sound-bar (+ sub-woofer) explained. Process went quickly. They cleaned up thoroughly after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came to the house was great. They were quick, knowledgeable and made sure we knew how to operate everything before they left. I would definitely recommend them for an installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys,( and gals) are good, fast and explain everything. I felt like I was taught very well. It is a learning experience and every time I delve into all the features I always find out more of it's features. The install crew are GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Were Exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were punctual, very polite and wore the shoe coverings before entering my home. They unmounted a television that I no longer wanted and installed or remounted a new 65 inch Smart TV in its place. They tested the TV to make sure it was working correctly and went over the instructions with me about operating the new televison. They also cleaned up all the packaging and took that with them when they left. Thank you again for doing a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service would reccomened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV, I had a 77 inch OLED tv mounted. I did not want to have to hang it myself, did not want to risk damaging a $3000 tv. They did a great job and go everything programmed and hooked up for us. They were professional and very helpful. The only issue is that there is a super tiny micro chip in the screen that I did not see during installation. It is only seen if you are within like 2-3 feet of the screen and it is off to the bottom right of the screen. Not sure if it came like that from LG or if it was done during installation. Not a huge deal but that is my only thing I could think of that I was kind of disappointed in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV installation quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea ever!!!! The gentlemen knew what to do and was very courteous! Job was completed in no time once they were scheduled and here!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad made the TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agend mounted and connected my TV to the streaming devices, great service. A 5 start for their professional work. Mike and team even provided recommendation about the wire setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed our tv with 5 star service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy & Kasey with geek squad did an amazing job installing our motion mount & oled tv!! They were super professional & knowledgeable & nice!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    THEY WEREE GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my TV. they were efficient, professional and patient with my questions. Highly skilled and very good at what they do. i hope all your teams are like the guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Very friendly and very professional. They encountered a few problems which they were able to quickly solve. So often this is not the case, so I really appreciated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Design Team gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad mounted my TV and connected all devices. Very professional and very respectful.

    I would recommend this to a friend
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