Customer Ratings & Reviews

Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

The guys that set up my TV were very helpful in explaining how it works and how to sign into the different apps. We are beyond the age of knowing about computers and logging in and they explained to us perfectly. Love the geek squad service.

Three guys showed up, each worked independently to prep the wall mount, unpacking the tv and prepped the surround bar and system for install. Hung the tv, set up the surround system and gave a run down of operation. Very smooth, efficient and thorough process.

The agents were able to use an existing mount i had at the house. They installed the Tzv over my fireplace with such professionalism i was delighted.

We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

An excellent LG TV with real good sound and remarkable color outstanding for football season

We go the installing and un-installing service and we are very satisfied with the professionalism of the techs. They were polite , knowledgeable and performed the job with efficiency.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

Very professional, super tidy, perfect installation

TV/Display setup Mounting Large very amazing purchase geek squad did amazing Job best Gift for the family

The Geek Squad are good they arrived with my 65 inch tv mounted and connected everything showed me how to operate it cleaned up and left and they were fast and they also mounted a 50 inch tv

I had purchased a Sony TV and the Geek Squad membership in late January,2023. That I was so pleased with both TV and Geek Squad service I returned and bought the same TV but this time the Geek Squad service was exceptional. The technician was so helpful and spent over an hour helping me set up be second Sony TV. I was always satisfied with Best Buy in the past but this Best Buy and Gerk Squad are suburb? I am so elated I want to purchase a third Sony TV

They were to dismount and relocate a plasma tv, install new mount an unpack, mount and setup new tv and AVR and reprogram urc and haul off a rear projection dlp set. On arrival they said did not do urc programming or haul-off. Other people need to be scheduled to do that. I finally managed to get the haul-off a couple weeks later and canceled the urc programming for now. TV mount seems ok, but keep getting messages to setup remote (even after selecting to not see it anymore, and about needing ARC. I could not airplay to the AVR (It is connected to net via lan connection but they left it connected by WiFi … I turned it off WiFi then it appears in my AirPlay options). They left a panel off the back of the TV with no explanation, I discovered the panel still in its foam sheet packing cover after they had left.

Great job. Very friendly and easy install. Would recommend them to everyone.

The agents mounted this TV and showed me cool features to make the picture look perfect. They were also very punctual, flexible, and professional.

Terrance was great and made sure we had what we needed to hang the tvs the best way possible. Very happy with his work and suggestions.

Are used the geek squad service to mount my TV and I highly recommend the service for TV mounting. My technician was very friendly and helpful and was neat. Also, the geek squad was good at communicating what time they were going to come. Didn’t leave in a huge timeframe where I was wondering all day long when they were coming. When the technician was here, he was gone within the hour but also didn’t rush which I appreciate.

Scheduling was a major problem and the original team arrived more than an hour before the start of their scheduled arrival time and we were not home. That created major consternation since we were not able to reach BestBuy by phone for more than an hour. We then traveled to the local Best Buy where the manager, Xavier, interceded and made accommodations to re-book us for the following week. Kudos to Xavier! Then the team that actually did the install, led by Aaron, was patient, knowledgeable, and efficient. They did a great job!

The agents were helpful and did a great job mounting our TV. They also answered our questions about the TV and finding our way around our first Smart TV. We love where it is on our wall.

The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.