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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pefect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. I know how do this myself but it was included with my 98 inch tv .Geek Squad showed up and took my old tv off the wall set up my new tv and had me sit down so they could get the perfect angle for my viewing and helped set up my audio equipment 5 star crew

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and did an amazing job mounting 2 tv’s. A 55 inch in the bedroom and 75 inch in the living room. The team was very professional and ensured and I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Prompt. Efficient. Professional! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers, Brody and co-worker arrived on time and efficiently installed the wall bracket and TV. In addition, they helped set up the TV. They were efficient and very professional! Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered , mounted, and setup my new TV was absolutely great. Can't say enough praise. Due to them everything went smooth, no stone unturned. They even cleaned up surrounding installation area, as well as hauled all packaging away with them. Now that's class.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent delivery + installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service exceeded my expectations. Very meticulous work, reconnecting my accessories and even controlling the usual cord chaos. My Geek also gave me good advice about adding a wall outlet and am so pleased with the convenience and clean look. I'm so glad Best Buy offers this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV in the best position for ease of use and safety. Setup all the viewing options and adjusted picture quality. Explained use of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and connecting my sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    5 stars TV installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    excellent installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed my new Samsung tv were great. They were super professionals who explained to me everything that they were doing during the installation process. Efficient is the word that comes to mind to best describe them. They did a fantastic job of explaining the new tv and the controls for it. Additionally, they took the time to program my Amazon cube to control the tv and sound bar also. When they were done with the installation, it appeared as if the tv had always been in that spot! No wires were showing or anything. I would recommend the two of them to all of my friends and relatives!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, courteous and to the point service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, courteous and got the job done in no time. They used the mount I provided to them and carefully mounted the TV and the wall mount, and even used zip-ties to make the cables look less intimidating. They do offer a separate cable concealment service which I plan to use at a later time. Overall a very satisfied customer :)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Leave it to the Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Let the professional do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I allowed the Geek Squad install my new TV. There was a problem with where the studs were located and they figured out the best way to mount at the proper height. Courteous and professional they cleaned up any debris and answered any questions. They also made sure that the set was working and gave mini lesson of use. The installation fee was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Professional and Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came and mounted my new televisions were knowledgeable and made suggestions while I made up my mind which helped me to decide the best spot to place them. Next year I think I'm going to purchase a 65 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eian, was very professional and very efficient and he performed a very clean job on site as well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, Quick install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th time using Best Buy to mount Tvs, and as usual, the Geek Squad teams were great. The team was courteous, answered any questions, and took care of the little details my OCD would be going crazy over: no exposed wires, tv centered vertically and horizontally, etc. Overall, consistently a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    Great install and delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV and were very patient in orienting us on all the features. They were knowledgeable and we were very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Setup with PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and timely. Knew everything about the product and how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was efficient w/his craft, extremely knowledgeable… Seamless install, came in and out in a timely manner.

    I would recommend this to a friend
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