Customer Ratings & Reviews

Excellent service! Technicians were quick and professional. Arrived on time cleaned up all debris and reviewed operation of new tv. Would highly reccomend

The guys mounted my TV quickly. Took time to explain TV features and remote.

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

It was nice to not have to lift a finger to watch these guys go through the process of mounting my 85” tv. Plus, they gave me an excellent tutorial on how it all sets up. Set it, and forget it. Worth every penny to have this team do the work for you.

Geek Squad service exceeded my expectations. Very meticulous work, reconnecting my accessories and even controlling the usual cord chaos. My Geek also gave me good advice about adding a wall outlet and am so pleased with the convenience and clean look. I'm so glad Best Buy offers this service.

The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

quick and easy. They used the old mount (replacing a TV) and told me the external HD antenna we purchased would be ineffective at our range from the signal. Professional, knowledgeable, prompt, and efficient.

The guys who came out for install were on time and professional. They worked quickly, but did not cut corners whatsoever. My set up was neat and exactly the look I was trying to achieve.

They did a good job in the installation of a new 65" tv, wall mount, sound bar, and 24" tv. They handled the xfinity remotes well and helped install several streaming services too. Two minor issues were that the cable box that he mounted to the back of the 24" tv is now falling off after just a few weeks and they did not have time to explain how to adjust the sound bar to better pick out dialogue from the background music and noise. I guess I expected more for the price!

The two guys that came out to do the install for me did a great job. They were thorough and thoughtful. They made sure that the TV was secure in the block wall and everything was cleaned up. I would recommend them. They also took their shoes off or wore booties to protect my floors. I was impressed.

Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

This wall mount is great! It has the adjustments needed to get your TV in the correct position. The Geek Squad took care of all installation.

Service was quick and efficient. Even the unexpected complications were addressed professionally and resolved. work area was left spotless. Excellent explanation of equipment operation and follow up instructions.

Installers were very prompt and professional. I lost my screws, but they had some back ups to install without any issues would highly recommend. 

The mounting of the tv was fast, efficient and professional. The tech was very cautious when installing tv, asked which height was good for mounting, had extra tools in case screws didn’t match.

This product is amazing holds my 75 television and it can be pulled out from wall to face any area.

Although it was a little more involved than planned, the mounting worked well and Greg and Rel were extremely professional and took the time required to ensure an excellent experience.

The two people who installed our TV were professional, knowledgable and took their time to listen and get it right. They were stellar representatives of Best Buy’s “best” (aka Geek Squad).

The geek squad team that installed our new TV were excellent!! The Geek Squad agent who helped us with the purchase and then set up our install appt and THEN came and installed was Kirk ( that’s the name I remember ). He was absolutely the best- took time to do a thorough job. His partner on the job ( I think his name was Jayson) was also very good and willing to do the best job possible. They surpassed my expectations by a mile!

The Geek Squad set up our television, even down to the little details. Nothing was left undone.