Customer Ratings & Reviews

They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

The two young men were very helpful in getting the TV mounted and made sure our remotes worked and our TV ears. We were impressed with them both. Very nice and professional

I was prepared to never go to Best Buy again UNTIL they came out and fixed the mounting. The "squad" was exceptional, proficient, friendly and respectful. Perhaps they should do an inservice with some of the sales people on the floor. I will return because of this positive experience with the service that Best Buy is capable of!

The agents who mounted the TV did an outstanding job centering the TV and connecting to my video and audio equipment. They were very professional and cleaned up when done. Outstanding.

Every time they have come out, they have been great. Knew exactly what to do to solve all my problems. Loving the set up of my tv and the tv itself.

Jose C had to replace the incorrect moount that was given to us by the sales person, who should have been more informed about which mount would work with the new set. Jose did a great job. Efficient, clean, informative, and set up the TV , which now works great.

Don provided expert service in the removal of my prior big screen TV/sound system, installation of my new system, and removal and installation of a new whole home sound system. Work was neat and tidy and his ability to explain how to work the entire system was superb. Very knowledgeable with excellent communication skills. He even assisted me after the installation with a few follow up questions - an unexpected plus! He has made me a Best Buy customer for life.

The Geeks were great. Professional, knowledgeable, and Neat. They took their time and explained the whole process. They help set up the TV so I could start enjoying it immediately.

Was unsure about paying the extra money for installation and setup. For a 65 inch tv the service was well worth it. They did a nice job setting up and making sure the tv was hooked into my surround system and other devices and gave me tips.

The agents removed and remounted not only the LG TV I purchased, but the new TV wall mount. They also reprogrammed my Harmony Elite to meet all my needs. Anthony and Jason were my installers and I was extremely satisfied. They answered all m6 questions and provided me contact information if I had any future questions. My only complaint was during the purchase process. I waited nearly an hour and a half in the store after going through the kiosk before I was met with a sales associate. In fact, I had to go back to the kiosk after waiting that long before I gasworks an associate and asked for assistance. At that time the sale was completed. NOT HAPPY ABOUT THE WAIT!!!!

Great team installing my TV. Very professional and knowledgeable!

Great service with best buy GEEK SQUAD. Hung our tv in our family room. Knew exactly what they were doing. Perfect height. They were so polite and fabulous to work with.

Nathan and his co- worker we’re VERY professional and knowledgeable. They were speedy & efficient. We were very pleased.

At first I was skeptical of purchasing this service but doing so was the best decision I’ve made in a long time. Well worth the cost. The Geek Squad was so professional and they did amazing work during the install.

I had a great experience with Tyler and Chris. They were knowledgeable, careful and efficient. What more could you ask for. I would highly recommend this service!

I love the TV, and the tech who set it up knew all about it, giving me a lesson.

Installers were quick, professional, and courteous. Final outcome has been amazing.

The agents were very professional and did a great job mounting our new TV. They kept us updated about their arrival. We did schedule our set up through our local Best Buy store with local agents. Doing it online contracts an outside agent and they cancelled many times previously and our only contact was a person from a foreign country. It was horrible! Always go to your local store otherwise it is a nightmare! Do not go online!

Very knowledgeable geek squad installer. Perfect install. The mount was installed very quickly. Explained everything about the tv. He programmed and tutored on the intricacies of the remote. Very clean-clean up. Very happy. Great install.

Both gentlemen that help set up my tv were extremely professional, knowledgeable and friendly. Thank you for doing an outstanding job and do fast!!!