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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38648 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 38,648 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad is Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a mount on the wall. Geek Squad came out and set up all the channels for us. Service was great. The Geek guys were extremely nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad technician very conscientious in his wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician did an excellent job in mounting the HDTV to the wall, taking my requirements into consideration. He thoroughly explained how to access the cable stations and the streaming sites. He did an excellent job in clearing out all the packaging materials and the old HDTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    thang you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding job on time great to talk to and knew how to handle there job setting up my tv on the wall thanks again to the Geek squad and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always , the geek squad technicians were friendly and knowledgeable. They made sure the TV was mounted properly and programmed the TV and explained everything. Asked if there was anything we wanted programmed special and they set it up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and cleanly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my new TV were fast, friendly, and very clean. They asked for my input on the TV height and gave their own opinions on how they like their personnel TVs installed, which I thought was helpful. They made sure I understood how to use the TV and offered to be of assistance if any future issues were to arise. Great install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and his crew were amazing! My tv was mounted perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional, quick to install and helped explain all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    God job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is perfect for my outdoor patio. The technician did a great job; on time, efficient and done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived as scheduled and completed the installation in a timely manner. They answered all our questions, and were courteous and polite. Very pleased with overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came put everything together, mounted the TV. Very efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, I had everything ready for TV, great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with me explaining where on the wall I wanted my TV mounted. They were very professional, friendly and great teaching thee functionality of the TV and the TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Couldn’t do it without ‘em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were supremely helpful in installing my tv. I had to return one and replace it with one i bought instead and they were great about it. They were almost too helpful trying to tell me things about the tv i already knew lol. I already had a smaller LG tv. I appreciated all their help especially during this COVID-19 time. They are risking a lot supposedly. Who knows how serious this thing really is. They wore masks and gloves and set up a safety perimeter that i wasnt allowed to cross, which actually made it harder when they were trying to tell me things about the tv as i have to actually do things to learn them. I will definitely use Geek Squad a hundred more times im sure and i gotta tell ya the Total Tech plan is a great money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an awesome & quick job installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did N amazing job getting my TV mounted and installed. Very personable and professional. Made sure we understood how the unit worked and we’re very satisfied with their performance & professionalism...

    I would recommend this to a friend
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