Customer Ratings & Reviews

The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.

I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

The service guys was outstanding they did the installation in a timely manner

Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

The guys were very efficient and worked quickly . They hauled away our old TV. We are happy about that. Explained how to use the newly installed Sony Bravo 65” Smart TV.

Great picture quality. Love being able to choice what we want to and saving money!

Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

Installation was very fast and professional My only complaint is that I was charged an additional $40 cash for a cable. The TV came with its own cable.

Second time we used the service and had friendly gentleman come do they exchanged the tvs very quickly in and out in about 45 minutes the update to the tv took the longest time but stayed to make sure everything worked

The guys were very professional. They hooked up everything right the first time. Measured it perfectly. Definitely recommend geek squad!

Geek Squad is the best at Best Buy. Professional and Instructional. I had Kennan Conner whom took his time and patience with me as I'm not a geek but I'm learning. Kennan did a wonderful job. I usually pick up after workers installing items but I the installation was complete it was instruction time. Very informative as to teaching me how it works and as I keep playing with it I learn more. I can't thank you enough for making my day installing my new TV. Thank you so so much.

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

They were very precise in showing me where the tv would be on the wall by placing temporary tape showing where it would be and had me choose how high or low to mount it. They had good input to help me decide. I had purchased the wall mount and surge suppressor to match my walls and everything went together beautifully. They helped set up the Google TV part of the tv, which was great as that part is all new to me. When finished they hauled out all of the packaging and cleaned up. It was great.

Excellent service. Such professional and neat work.

The two men who installed my TV were friendly, professional, and quick. They obviously knew what they were doing and had everything they needed with them.

We had Geek Squad install our TV and a new soundbar. Louis and Jeremy arrived on time and set to work. They both put on booties to protect the carpet and wore masks to protect from Covid. They worked quietly and quickly and got everything installed. It was a professional installation, with everything working as expected. They showed me how to operate the soundbar and answered all of my questions. They went above and beyond by helping us with another TV mount. We will definitely contact Geek Squad for any installation needs in the future. I would ask for Jenny and Louis again as well.

Definitely recommend. They were very considerate. They did a great job. We will definitely have Best Buy do the installation again.

The Geek Squad Agents arrived on time, went right to work and mounted my large screen television on the wall. It's nice when you hire people like these young men, who actually know how to do their job and do it well. I was impressed with the speed in which they got this done. They mounted the TV right where I had asked them to, but not being quite moved in with my furniture I wish that I had marked the spot one foot to the right--that's on me. The one thing they didn't do was mount the sound bar, and I didn't notice that until they left, but they're schedule to come back and do that.