Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 38,673 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put up a wall mount and installed my son’s new television in no time, showing him how to work remotes, etc. great service I have used many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The boys were efficient, polite, and very helpful with teaching me to shut up. Appreciate everything very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad…..Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a walk mount TV. The tech did a great job not only with the wall bracket and mounting the TV but we also didn’t want to see any wires on the wall below the TV. I purchased the connection box that the tech recessed into the wall in the open space in the center of the baracket. He then fished a connecting cable to another outlet box at the bottom of the wall with a cable running to the electrical outlet. Very professional job. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Total Professionalism

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis and partner installed two different mounts for us. I was very impressed with their professionalism and knowledge. If you have Total Protection I recommend you to make use of the services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was terrific!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to mount my new Samsung QLED 75” myself but after several friends warned me there is a high risk of damage for large screens and I should just pay somebody & then talking to the Best Buy in-store Samsung Rep, decided it would be best to pay Geek Squad to mount it. Really, really glad I chose Geek Squad!!! The techs stayed in touch with me by phone, showed up at the exact time they promised, were done in less than an hour, and even set up the tv to work with Xfinity for me, and then walked me through the main features of the tv & remote. Cannot save enough good things about the service I received from Geek Squad and highly recommend their TV Wall Mount Installation for anyone not comfortable installing themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time. Quality work. Very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for TV mounting!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. If you're not fully confident in where and how you want your TV mounted, I definitely recommend them for that peace of mind. Quick, professional and they didn't mind adjusting wall placement and even cleaned up when they were done. They made sure everything worked, explained it all and didn't leave until they knew I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly Pleased. Quick, detailed TV adjustment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installers ZR Company LLC are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Impeccable Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and fast. They asked the right questions and our installation was flawless. Great job and will recommend to everyone I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. They arrived a little early to our house. They were in and out in just over an hour. They cleaned up after the installation and the work done was perfect! Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Specifically the two that came and mounted mine. Really top tier guys. Took time to make sure my TV was at the exact right eye level while we talked about anime and silly nonsense. Pretty good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Love Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar was installed perfectly and the technicians were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were very helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional, impressive service and tidy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad we organized this service through Best Buy. They delivered the TV, carted off the box and waste, and had the TV mounted in minutes. Obviously they are experienced! The techs were extremely polite, showed us the basic TV functions and set up wifi for us. They even gave me a rec for a longer HDMI cord, so I didn't have to pick through the options. I was impressed. Very professional and knowledgable. When they left there was no sign they had been there except for our new TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer for tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and knowledgeable service through the Geek Squad subcontractor. Had to install on a brick wall. Nice work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that did my install were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job. My installation crew was headed up by a gentleman named Gauge. Ask for him if you’re using the geek squad. Talk about professionalism he had me sit in my chair and adjusted the TV to my optimal viewing height. He then walked me through the remote control and features of the TV. My pet peeve with installers is the mess they leave behind. These guys had everything cleaned up and It looked like they were never there. Perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    television installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very efficient with the installation and patient with me, taking time to explain how the tv worked before they left

    I would recommend this to a friend