Customer Ratings & Reviews

Team is very professional. They make mounting a TV look easy. I learned a lot just watching them. They didn’t cut any corners. They were very meticulous

The Geek squad who helped us from Selleck to installer where pretty good. They checked three order for the open box item and called to confirm the order was right.

The agent installed my tv mount and tv very professionally. Exactly where I wanted it. Was very knowledgeable and helpful in placing the tv for best viewing

Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

My TV was mounted and it all went smooth. The guys were very courteous and knowledgeable.

The technicians that came to my house to mount my TV were super nice and professional. Super happy with how it looks and will definitely reach out for future services for the professionalism. Maybe a LITTLE pricey though.

This is the second time in two weeks I have purchased the Premium Mounting Service through Best Buy and would highly recommend!!! These guys are fantastic! In fact, from the time of purchase until completion of instal the entire process is stress free and painless which is exactly how we like it! My husband and I are busy and my husband stresses over jobs like this! It’s not worth us doing it ourselves and Best Buy does it on your schedule and is neat, quick and super professional! Both times, the installers went above and beyond to ensure we were entirely pleased with the job! This is the way to go for every electronic and appliance install! Thanks for the option Best Buy!!

They were very knowledgeable on the set up and operation off the tv. Very clean and neat install

Excellent service. Courteous and professional. Geek Squad set up my tv without wires hanging everywhere and no damage to anything in the room.

The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

Great service. Always willing to work with me until it’s what we want. Could have used a helper considering the size of the tv. I did have to help lift it.

The Geek Squad (Ben and Xavier) came to my home to install my new TV and to hang and install my bigger, older TV above my fireplace after a recent move. The new TV was hooked up to cable, adjusted and on quickly. The older TV took a lot of work. There was no cable available and the wall would have needed to be torn apart in order to do that. Ben suggested the Spectrum app and spent a lot of time with me to acquaint me with the system. Also, the TV settled after they left and they needed to come back to level it. They were very accessible and polite. I appreciated their help.

The team that came to mount our new tv was very polite and knowledgeable. The original mount I purchased did not work so they found me one that would work better so I could order it and reschedule the appointment. Everything worked on the return appointment. We are very pleased with the new tv and the new mounting system.

The Geek Squad came and unboxed my 75” LG TV and mounted it and set up and had it running with no problems very quickly. Very professional.

Very happy with Geek Squad installation. They were very prompt and professional. They cleaned up after themselves and did not leave until we were familiar with the equipment.

The technician's name whom mounted our televisions is Jeff Hollandsworth. He did a phenomenal job. Not only did he mount the televisions perfectly but gave me a very informative block of instructions on making older gaming system compatible with them. He also sent some connectors he's saved to connect my Dreamcast. He is an awesome technician.

The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

Very great company. Technicians were professional and knowledgeable. I asked about hiding wires to TV and they help get that squared away on the spot.

outstanding job on time great to talk to and knew how to handle there job setting up my tv on the wall thanks again to the Geek squad and Best Buy

My TV was hung too high. I requested 6 inches above my original TV stand, but there was a miscommunication between the 2 third party geek squad installers and it was hung 17 inches. It was light watching TV in the front row of a movie theater. Best Buy was awesome and sent another geek squad employees to lower the mount. However it could only be lowered another 6 inches due to the in wall cable installation. Now the screws holes show above the TV. A damage report was to be entered but I have not heard from anyone yet. I have tried to call but am unable to get through. I would recommend the geek squad because they did an awesome job of installing but MAKE SURE EVERYONE IS ON THE SAME PAGE AS TO THE HIEGHT.