Customer Ratings & Reviews

They arrived on time and were very efficient with the installation and patient with me, taking time to explain how the tv worked before they left

Very professional and thorough in setup and cleanliness. Showed me how to operate the Tv and mounting the wall bracket

This tv is awesome love the picture so much . just dont like the price but hey sometimes you have to spoil yourself.

I can't say enough good about the servicemen who came to install my televisions. One went above and beyond the call of duty and pointed out that if I took the doors off my TV cabinet (which was built for the old boxy tvs), I would be able to upgrade to a 42 in screen. He also told me that there is no charge to uninstall a too-small TV and install the larger TV if I made up my mind within 3 weeks. I went back to Best Buy, picked out a larger TV, and the technician was right. I am much happier with the larger screen and so grateful that he happened to think of taking the doors off! Besides all that, they were professional, polite, and very helpful and friendly. This alone would make me a huge Best Buy fan and I will check there first for my future purchases.

What service and the two gentlemen who were here taking charge could not have been more efficient, friendly and knowledgeable.

Excellent, excellent, excellent. Very knowledgeable, professional, patient and thorough. I can't say enough good about this service.

Agents were on time, quick, polite, and knowledgeable. They did a complete set-up, and answered all my questions. Very professional

John was awesome! Super speedy and got it done in no time at all! Was even able to mount only having a plaster wall! They made it happen! Even set up the tv to my living room lighting conditions!

Great install. Very polite professional and courteous. Just where I wanted it. Knew all the features of my mount as well. Thank you Jackson!

The agents who installed the TV were amazing! Very professional, friendly, patient, and extremely knowledgeable on the job! We were very happy with their service!

The 2 Geek Squad gentlemen were fantastic! Very neat, courteous and efficient! I do need them to come back out to hook up my Bose Base Booster box, as it is not working. Thank you.

The guys did a great job installing and setting up my TV. They were very professional, polite and cautious. They were on time and cleaned up . I’m very happy I had them do the installation.

The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

I originally had some trepidation's with the Geek Squad installation having dealt with them about 15 years ago and had a bad experience. However, this experience was wonderful. Great communication, excellent workmanship and a good knowledge of the unit they were installing. The one small item was that they were limited in time. My understanding is that if the Geek Squad is not available, you will get a 3rd party and that could be problematic.

I thought the guys did a great job on installation, cleanup, etc. my only reason for not giving a five star is I waited a long time for them to get there they were late and I think Best Buy could do a better job of targeting a start time, when you make a reservation, they don’t even tell you whether it’s gonna be morning or afternoon until like the day before which doesn’t give you much time to plan for anything

Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

Agents installed my tv with super precission and i was happy to get advice from them after my first wall mount could not fit.

Excellent service. These guys were knowledgeable and friendly. They made sure I was happy. They cleaned up and left no mess.

I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

Great jobs setting up my new 55 in tv. Arrived on time very knowledgeable. He went over everything with me. Clean up everything. Everything done timely. It’s was worth me paying to have third done. This company was great. Great job!!!