Customer Ratings & Reviews

The Geeks were great. Professional, knowledgeable, and Neat. They took their time and explained the whole process. They help set up the TV so I could start enjoying it immediately.

Agents mounted and connected my New TV!! They were courteous and very helpful. We got excellent service and are extremely pleased with our agents.

The Agents mounted the tv and more importantly they took the time to get me and my wife all hooked up to watch our favorite channel's. Much appreciated as they went above and beyond!

The customer service was excellent, with clear and timely communication. I appreciated the effort and the ease of the installation process.

Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

The agents removed and remounted not only the LG TV I purchased, but the new TV wall mount. They also reprogrammed my Harmony Elite to meet all my needs. Anthony and Jason were my installers and I was extremely satisfied. They answered all m6 questions and provided me contact information if I had any future questions. My only complaint was during the purchase process. I waited nearly an hour and a half in the store after going through the kiosk before I was met with a sales associate. In fact, I had to go back to the kiosk after waiting that long before I gasworks an associate and asked for assistance. At that time the sale was completed. NOT HAPPY ABOUT THE WAIT!!!!

Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

Great job mounting the tv. Professional and clean. We are very pleased with the results. Thanks

The Geek squad {2 men } were ontime, quick, and friendly. They did a perfect job and knew what they were doing; I will definitely use them again

Looks great and plays great. picture quality is excellent. third party installed the TV on the wall and it looks great

These guys went above and beyond. Made sure everything was straight and the wires were hidden. Great service

Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.

The gentlemen that mounted our TV did an excellent job asking about our preferences: where we envisioned the TV, where seating would be, and then looking at lighting to ensure the TV would be mounted in the best position and at the optimal viewing angle based on those discussions. They also helped us figure out what we needed for future connection to a surround sound system. Thank you!!

The agents mounted my TV and connected all my devices. I appreciated their professionalism, courtesy and knowledge!

Efficient and on time. Much better than me attempting it

Excellent tech. He had my new large gaming monitor mounted on the existing swing arm in 15-minutes. He was very knowledgeable and polite.

The gentleman who came and set up were awesome. Yet it kind of upsets me that with the Best Buy service I purchased after this year the free in home set up is going away. After all this is why I would purchase the Best Buy service. I do understand the cost of sending service people for set up yet Best Buy could at least offer in home set up at least free if you purchase a certain dollar amount.

The 83 inch tv was unpacked, mounted on the wall, and connected to my devices. The old one was taken to the garage. Everything was done in an efficient and friendly manner.

The Geek squad team was on time, professional, and courteous. They were careful not to make any mess and, they also wipe down the TV to remove any finger prints after it was installed. This was a surprising and impressive improvement over BEST BUY’s appliance delivery and installations which are done so very poorly by Lone Star. I have nothing really good to say about them.