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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 38,685 reviews
  • Rated 5 out of 5 stars

    TRUE PROFESSIONALS - couldn't get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They are professional, fast and so good! They installed our TV on the wall and made sure we were happy every step of the way. I will never have another installation other than these guys. Perfectly centered and they take into consideration all the things you would not think of - like distance from the door, light from the window, etc. TRUE PROFESSIONALS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-Thumbs-Up Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    High quality and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable specialist and on time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Installation and wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was ahead of schedule which helped tremendously, very quick and professional, all questions answered, gave me advice on things going forward, ease of operation after explanation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv and connecting all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Knowledgability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional and personable. Excellent in-home service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING JOB GEEEK SQUAD :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to install my TV were very kind and efficient! They walked through the process and were very speedy. They made sure my Xbox was properly attached so I can enjoy all of my streaming. They asked if I had any questions because they had all of the answers :) I love the work they did :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use in our bedroom. Perfect size with clear picture. Easy to program. Great value for under $125.00

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad 75inch premium installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was delivered, mounted and set up by the agents. Definitely worth the cost paid. Timely service and helpful information with set up. Would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was prompt, worked fast and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was great. They answered our questions, returned the bracked we purchased when they used the existing bracket. They cleaned up after themselves and communicated with us on expected arrival time. This is the 2d time we have used them to install TVs and wouldn't hesitate to use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my 85 in Vizio TV-very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole was very professional and friendly. TV was hung quickly and thoroughly explained features afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism you seek, go for the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional team, came on time, performed install and left, only after reviewing setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing wallmount and soundbar. They took their time to insure quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Mount and TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quickly installed the TV mount and hung the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time as scheduled. They were clean ,efficient and well trained in installing and setting up large screen televisions and sound systems. Glad I made this decision.

    I would recommend this to a friend
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