Customer Ratings & Reviews

Professional set up. Can put on wall if you want. HIGHLY RECOMMEND!

The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.

Bought my TV on Saturday and it was installed on Monday. They even came earlier than the appointment time. I already had a wall mount but the TV wasn't compatible with it. The installer had one on his truck that I was able to purchase. Appreciated that I didn't have to go back to the store to purchase one and delay the installation. The installer was polite, very informative and considerate of the area where the TV was installed. He even cleaned up the floor below the area where he installed the TV. Purchasing of the Geek squad service is well worth the price.

very professional, knowledgeable ,careful and speedy

Best TV for imagen quality and sound. The price is the best

Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.

The guys re-mounted the TV lower, which was where we wanted it. All wires were run through the walls so it looks professionally installed.

Our Geek Tracy Installed our new TV quick and flawlessly

The install techs took great pride in their work. They moved large, multiple televisions from different rooms, installed wall brackets. The wires and cables were neatly dressed. It was a big job. Assembled a tv console cabinet. They worked quietly and efficiently. Presented very professionally. I highly recommend. Job well done. I’m very pleased.

They arrived to set up and mount my new TV on time as promised, after initially committing to a general time frame. As that time approached, they contacted via phone, text and email to confirm an exact time. It totally pays to be TotalTech member subscriber as that price more than pays for itself if one was to purchase the purchase separately each time when needed.

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

The install guys were excellent. They took their time and made several adjustments so the TV hung perfectly. Also solved a rear speaker sound issue on second LG TV. Very professional

The Geek Squad installed agent mounted and installed my television and connected the blue ray players as well. He removed the television box as well. Recommend Best Buy include provide neat cord/wire covering to make the installation look even more professional.

The agents mounted and placed my TV the way I wanted. They asked me great questions to understand where I wanted to place my TV. They were even nice to move my dresser back in place for me after they were done. Also, when they entered my home they were booties and I greatly appreciated that.

They were on time, quick, and polite. Total tech is worth it.

The agents (i forgot their names unfortunately) who came to mount a 75" TV suggested a different mount from the one I bought. They were quick at their job.

I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah