Customer Ratings & Reviews

The installation went very well. The Squad was very professional and knowledgeable. I was extremely pleased with the finished work!

This team of installers were excellent. The mount that we purchased was unsuitable for our walls as the mounting holes didn't line up with our 100-year old framing. Solution- the team had one on the truck and the installation went on as planned. Measurements and set up was done with a walk - through the helped us understand the value in the service and the product that we bought

The two installers were knowledgeable, thorough and quick. I would recommend this service. What a breeze!

The agents mounted and installed my tv and sound bar. Im so happy with the service and knowledge. I think my tech was Collin. Great asset to Geek Squad.

The guys who mounted our TV were great. Knew exactly what they were doing, set up the TV went through its operation and adjustment and left everything as though no one had been here!

Great job by the guys who replaced my older TV with the LG C2 OLED. Not only did they quickly unmount/mount the TV's, but made sure all my components were connected and tuned, through my soundbar. They had me contact my cable company to troubleshoot an issue with my cable box, resolved later that night. Guys were very professional

I use the Total Tech membership as much as possible when purchasing items at Best Buy. The installation team are also knowledgeable and it is worth having the membership. I have recently had a 83 LG TV with Sonos Arc sound bar installed. It was a nail biter for me, but no problem at all for the installers. Everything looks good and the sound is great.

Geek squad installed the wall mount and connected my 55inch Samsung TV to it perfectly. Service was completed quickly and satisfied with the result.

It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

I purchased the geek squad package for my mother when I purchased her new TV for Mother's Day. Because she is not tech savvy, the Geek Squad helped set up her TV and walked her through the process of understanding her TV and how it works. She can call them anytime she has a problem, and they will come out to assist. I'm definitely glad I purchased this service!!!

The agents did a great job of mounting the TV - Very professional and highly recommend their service

Timely, efficient and professional. knowledgeable and and kind.

Geek Squad are very professional and are knowledgable in all products at Best Buy. Excellent installation and setup of tv and soundbar. Great value for the professional service received.

The agents did an outstanding job with the installation. Two of them mounted the TV very carefully and were exceptionally clean and professional. Then one agent left and another stayed behind to show me how to program my TV and to be sure that I was comfortable with the navigation. He truly went above and beyond, IMHO. I could not be happier with this installation! Kudos to these Geek Squad members.

They were on time and very efficient. Carefull with all things. Very knowledgeable and quick with installation.

I had a wonderful TV delivery and mounting experience. The Geek Squad guys were friendly, discussed how they planned to mount the TV and then executed the plan to perfection. My wife and I are super happy and would strongly recommend letting the Geek Squad pros make your life easy and do the install rather than trying to do it yourself. Thanks!

TECHNICIANS WERE KNOWLEDGEABLE, FRIENDLY & PROFESSIONAL

These guys were great. They were incredibly friendly and they answered all my incessant questions. I had a lot of questions about what they were doing and they happily answered everything for me, even all the questions I had for potential future troubleshooting and how to do my own adjustments on the TV mount. I will definitely use them again in the future. They knew what they were doing and they did a fantastic job.

The Squad took down the old TV and mounted the new one, making all the connections and testing the setup before they left. They answered all my questions and assured me that they were available for future questions and in-home visits if needed. They were efficient, courteous and thorough, removing all of the packaging (there was a bunch!) and left the area clean before they left.

TV was installed by Best Buy. The installers were very professional. TV has a great picture and the features of TV are easy to access.