Customer Ratings & Reviews

The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

Geek squad thorough attention to detail and adapted to change from wall mount to table top.

The Geek Squad personnel who came home to fix the TV and the Sound System were the best. They were so friendly, patient, and even provided suggestions/recommendations on TV positioning, sound system location, etc. The work they did was perfect.

Overall experience, was excellent. The techs are very efficient and knowledgeable for the installations.

The Geek Squad team arrived at the designated time on schedule. The two men delivered, unboxed, and installed the new tv. They set up the tv while explaining the features of our new unit, They were courteous and very efficient! We were thrilled with the work they performed and will be sure to utilize this service in the future.

Agents were very professional and mounted our TV in no time. Very fast and complete. They answered all my questions. Explained everything.

I trusted the Geek Squad to mount my mom new tv on the wall. i wasn't present at the time of installation but the job was perfect. My mom who was present at the my of installation described the technicians as "angels" she was left very satisfy which is a very hard thing to do.

The Geek Squad crew were prompt and very efficient, installing a large and heavy TV on the wall.

Very experienced agents. They came in put everything up with ease.

The agents mounted my TV and connected it to all my devices. Very Professional!

Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

When the geek squad to install our television, we had no idea About the extent of the service they provide. Upon Upon arrival as they would just install the hanger and hang the television from it and that would be it. And essentially, it was. However the care in installing it was Extensive. Right down to the vacuuming of every surface that got sheetrock dust on it They wired everything I asked of them and gave detailed instructions on how to use the controls, etc. They were very professional, friendly and competent.

The guys were super professional and really took the time. The took the TV off the wall three times, until we were completely satisfied with the placement. Absolute no-brainer to us as the mounting gives ultimate peace of mind!

Best Buy delivered and mounted my new Samsung OLED tv. The 2 people that did the mounting did a great job & were very efficient and courteous.

The agents for Best Buy did a great job installing the wall mount and tv in a timely fashion. They were very professional and I was very pleased with the job they did.

I had bought a 85” TV that had a stand the stuck out from the surface it was on. After getting a couple of kittens, I thought it best to go into Best Buy and use this service. It was well worth the price for me. Since there were two of them, I didn’t have to do any lifting. And, one of them knew how to do this like the back of their hand. So, it was a very short job for them. The only issue they had was my indecisiveness on how high I wanted it.

our Geek Squad technician was certainly knowledgable. his expertise was evident. he got right to work in mounting our new 'Frame TV' to the wall, and then regulating the settings to our desired liking. not only pleasant, but also considerate, as he helped to guide me in setting up the account so that he could snyc my devices. then he also taught me about all the new technology so that we could enjoy all the features of this model. we would like to thank him so much for his quality and kind understanding in meeting our needs

The gentleman (Mike and James - I'm a Disney fan, so i remembered them because of the main characters from Monsters, Inc.) that delivered and installed my tv were awesome! They even "recycle" the box it came in. Best Buy: Please do better about adding on additional fees and supplies - maybe let the customer know what they'll need in advance?

the 2 gentlemen you sent to install my television could not have done a better job. they were both personable, knowledgeable and profession able. they set everything up left the area clean and explained things very thorough

Extremely nerve racking as how far from the wall this mount moves and angles, but with ease. Geek squad installed in perfect spot!!