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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was rad…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were respectful of our home, quick in mounting the tv and very knowledgeable. They were on time. They answered all questions and provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job guys! Cleaned up after themselves and explained every thing to me

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose hooked up all the devices after mounting the TV. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Put it in the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Matched up to the wall studs. Can pull it out, turn it and watch from the kitchen. Have to manipulate a little when pushing it back into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install ours was very professional. He did a great job installing, was very clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin was very quick and methodical when hanging our 5 TV's. He took great care in making sure they were hung were we wanted them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks and total care ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd TV(3 separate appointments)that the squad has mounted in the last 6 months in our new home. Installers were on time, efficient and patient insuring that everything was correctly working. They took the time to allow TV's to connect to WiFi and download and install updates. Total care membership was the best purchase I made this year!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team came to the office when I was not there. They did not approve of the location of the outlet and left without installing the TV and mount rather than trying to find a solution. They did not charge us for a return visit. When they came back, they installed the mount and stripped the bolts. I called them back and they promptly returned to change the bolts. I understand installation must be done specifically to maintain warranties and I do not fault them for refusing to install the mount initially. While I was upset they would leave us with stripped bolts they more than made up for it with their professionalism and courtesy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation by an Excellent Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived at the expected time and took time to discuss with us the placement of the TV and its mount. He measured several possible spots and determined that the mount and TV would fit well in a spot we had dismissed as infeasible. It is just right! He was patient and friendly in explaining and demonstrating proper use of our new TV and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recently mounted a 65' Sony X900H for me, along with a Vizio 5.1 channel soundbar. They were done in about an hour and did a very professional job. We confirmed expectations upfront and I was asked a couple additional questions later to confirm my preferences and before you know it, the TV and soundbar were mounted, the wires were hidden and they were gone. My first Geek Squad in-home experience and I'd definitely use them again. About as smooth an experience as one could hope for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV without any issues and connected all my devices. He offered to take my old tv for disposal and I was more than happy to let him.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service this is the fourth time because of moving . Very professional installation just a great service .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation is the best around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal experience. Everything from the setup in store to the actual day-of install was handled with precision and care. The agent's installing the TV showed up early and provided a wonderful experience. Their expertise and recommendations were wonderful, they truly cared about my wants and needs. The install was quick and they did a great job cleaning up and testing everything before they left. 10/10 would recommend Geek Squad TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and Dave did a awesome job mounting tv! They were quick, fast and professional! GREAT JOB!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great service, very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv expertly and attached my devices, then gave me a quick education on how to use the remote. Very well done !

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Techs did outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great, professional, and very knowledgeable. We are glad we used them, will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job, very quick and efficient and removed all the packaging

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fantastic Service and knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time they new Exactly what you do very unusual side I am so overly please put the service And their knowledge Thank you

    I would recommend this to a friend
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