Customer Ratings & Reviews

They came right on time they new Exactly what you do very unusual side I am so overly please put the service And their knowledge Thank you

good quality of the product very solid and good finish

Hi - I just had my new 50-inch 4K TV delivered & and installed by a Geek Squad member (Rocky) yesterday. What a great experience! Rocky was on time (even called me to give me a 15 min heads up) he was professional, knowledgeable and very courteous. He made sure I was happy with the positioning of the installation and gave me many helpful tips for my TV. He left my home the same shape it was before installation, no trace of trash or parts left behind (he removed the large new tv box and hauled away my old broken TV. I'm so pleased with the installation service and my new TV - thank you Rocky!!

The agents mounted my tv on the wall. They were very professional and eager to help and explain how everything worked together

Well, the wrong TV was delivered & one of the guys had to take it back to the store/warehouse & get the right one. The other guy didn't waste any time. He installed the bracket for the TV and made holes for the speakers, etc. He was busy the entire time his partner retrieved the right TV. When it arrived, they finished the installation in a flash.

Both techs were friendly and professional. They mounted the tv and connected the games. My grandchildren were very happy

Excellent service. The guys were knowledgeable, friendly and efficient. Even came prepared for me to need extra cabling.

The agent was very professional and knowledgeable !

I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

The crew that did the install very knowledgeable and friendly

Best buy came out and did an excellent job I highly recommend there service. The Technician was awesome very friendly and knew his job. The technician explained everything and also set up my tv and programed my remote. Also for him and his partner came to my home wearing a mask as we are still in a pandemic dealing with covid 19 so i really appreciate the fact that i didn't have to ask them to put on a mask. A+ best buy I will definitely use your services again.

I wanted a flush mount, but also needed access to back of TV. This mount sets nearly flush on the wall, but can be pulled out about 4” if access is needed. It is not a swivel mount. The installer was very professional and it was complete in less than an hour. I was having our bedroom TV mounted by Geek Squad a few days later and noticed did not say they were to bring the stand. I was told they would. He took care of that before he left.

The agents mounted and had the tv working and looking perfect in a matter of minutes. They were professional and friendly and I would use them again in a heartbeat.

The Geek Squad did an awesome job putting everything together! They are polite, professional, and very efficient in what they do.

Fantastic service! Michael and Jen phoned to let me know they were near, and they arrived on time. They showed appropriate respect by wearing masks and shoe coverings. They explained all of the work as it progressed, and went above and beyond expectations by finding some screws for my old TV stand so the old one had a stable home. Really enjoyed talking with them. There presence and work is what one hopes for in their home or in stores.

The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

The Geek Squad agent whose name was Kerry was great! He had a friendly but professional manner. The Sony TV I purchased was to replace a plasma TV that bit the dust. I even took pictures on my iPhone to show the clerk at Best Buy but that info was not passed on to Geek Squad agent . Kerry didn't complain but it should have been a two man job. Plasmas weigh at least 70 pounds and Kerry removed it and mounted the Sony weighing much less. He installed the TV on the wall with the cables inside the wall. I was impressed with his work and Best Buy and Geek Squad are lucky to have him! Kerry also explained the TV in detail.

The agent mounting my tv to the wall did it so easily and quickly. I had had a very frustrating in store experience, only to come home and open the box to a cracked tv. I was losing my faith until the gentleman installed my tv. He was kind, professional and efficient.

The installation was very well done . A professional job. I do feel the cost could be a little more reasosnable.

Geek squad was efficient neat quick and made sure all was working properly before they departed. Highly recommend using geek squad