Customer Ratings & Reviews

They expertly mounted our new Frame TV. They tucked the chord inside the wall, and the TV is PERFECTLY straight and lined up with the top of the mantle next to it. They were friendly and not in a rush, but did it exactly right.

The agents mounted my TV with no issues. Quick easy and finished the job in a timely manner. They asked where would I like the TV mounted and hung. They also set everything to one remote. That way I would not have a bunch of remotes.

The geek squad was great. So helpful. They communicated well and arrived promptly. They definitely knew what they were doing. I am very happy with the service. My 85 inch Qled looks great.

The delivery and install persons, especially Brandon, are super professional and install both TV and sound bar perfectly. They helped with setting up and go over all the features of the Smart Google TV XR75X95J TV as well as the Sony HT7000 sound bar with me. Both Geek Squad installers are very nice and did all clean up. I highly recommend Best Buy TotalTech support and installation with wall mount from Best Buy!

The gentleman both came in the house with shoes on. They were properly with boots to protect the floor. They were very experienced took very well care of all my equipment. Explain to me properly how I should have stuff done and where it would look properly right for all my new equipment to be installed properly. I would recommend them anytime all the time five stars.

Agent Jesus and his assistant were awesome and patient at mounting my new LG Oled Tv and LG surround bar. Did everything perfectly and answered a couple questions we had. I would recommend them to install your new tech they have such a fun personality. Well done guys I would like to have them again on my next tech install.

The agents went above and beyond !!! Thanks again for the professionalism and great customer service ! They also came just in time

Friendly fellows who communicated well both prior to and during the set up. They were mindful of carpeting, picture adjustment, and level placement of the TV.

The agents were great! The wall mount I previously bought to be installed did not work and the agents were wonderful as they had an extra correct mount with them that they were able to install effortlessly.

Two techs. They clearly had done this a bunch of times in, mounted and out, plus the sound bar with sub woofer in lass than an hour. 65 inch looks great works great sounds great.

The Geek squad team came on time and mounted the TV perfectly and they connected to all my devices

The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

The guys did a great job. They were very careful with my old 65” LG tv. They called ahead and were on time. They even mounted my old TV back on its stand

I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

Just bought a 58 in sharp 4k tv that I had the geek squad mount in my bedroom and moved the Samsung 55 in that was previously in my bedroom down to my basement in which they also mounted using full motion mounts. They did an excellent job as they have done with so many other tech jobs around my home...Tv mounting done effortlessly and nicely.My third tv that the Geek squad has done over the last year!!!

They did a good job. Very nice and quick. Didn’t leave a mess either

The tech did a beautiful job mounting my TV. He ran the cords through the wall so I don't have ugly cords hanging down. He put the cable box and Firestick on the back where they can't be seen. He also installed the sound bar on the TV so when it is turned the sound follows. He did set up so I only have 2 controls to deal with instead of 3 and explained how to use everything.

The agents did a good job hanging my TV up. Let’s go

Perfect if you want your setup to look professionally done. The tech save the day by having the caps for Samsung TVs that help fit the tv more securely to the back of the TV. Without the caps you can not install them. My TV was about 2 years old and didn't remember where those caps were or even seeing them, but if you don't have them you can not mount your tv. The tech saved about $400.00 worth of services for best buy. Home theatre should notify customers of these caps when a tv mount installation is purchased for Samsung TVs.