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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 85" Sony TV. Superb Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks sure know how to get a job done and do it right. I would trust the GEEK Squad to do any job and get it done quick. They came to my home installed the wall mount, put up the 85 inch Sony TV, connected to the internet and all my devices in about an hour. What a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time a charm, there were issues when I first purchase this tv. The one I have now is the 3rd from my original purchase. The first one was cracked, the second one the picture would freeze. The 3rd after a long delay in scheduling, was the charm . Great tv, the picture is the best and the adjustments are well explain and executed. The LG 55" NANO 90 is one of my best purchases I've made in a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat installed my two televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from Best Buy delivered and installed my two new televisions. They were efficient, fast and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. They arrived in a timely manner. Kept me aware during installation, catered to my wants as far as final position and approval of the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely impressed with Geek Squad service. I feel secure now knowing my tech products are in safe, professional, knowledgeable hands. Before this service, I called my friends for referrals and usually no one knew of anyone. Luckily, I don't have to worry about that anymore. They installed my wall mounted tv in no time and made it easier for me to access my devices. Glad I made the decision to get the service! They do great work!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and replaced my old TV with the new one neatly and quickly. Glad they knew what they were doing because I would have been of no help. They were both very professional, courteous and friendly. Would definitely use Geek Squad service again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We determined that the wall wasn't strong enough to mount the TV we'd selected and instead chose to build a shelf instead. The Geek guy was helpful and patient, returning to finish the installation after we'd had the shelf made and to troubleshoot a few issues with the cable modem and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art instead of a black rectangle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks like art when not in use and I couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A Wonderful Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 50" Samsung Crystal UHD TVs individually and had 2 of them mounted on separate dates. I'm not entirely sure why, but the installment/mounting teams with Best Buy are always very pessimistic and initially allude to not being able to do the service (same thing happened when I purchased my washer & dryer through Best Buy and a team came to install). Not sure what that's all about but the TVs were mounted very professionally and beautifully and they look great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just simple. straight forward to install. easy to hang even large tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers did awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and thorough. Great job of setting up and explaining how to use features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The boys were efficient, polite, and very helpful with teaching me to shut up. Appreciate everything very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had them install it because we could not get there.. the installer contacted my son the day before he was coming to install it and told him we had the wrong brace but not to worry he would pick the right one up and bring it with him the next day for the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Very pleasant people. Looks great on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted and set up our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fabulous job of mounting the tv on the wall and setting it up. We are not very tech savvy and we truly appreciated their expertise. Also, they let us know when they were on the way and arrived right on time. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BEST CREW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV that this crew has put in for me top of the line the best doesn't get any better

    I would recommend this to a friend
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