Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 38,685 reviews
  • Rated 5 out of 5 stars

    TV Samsung mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is great. Accordions and tilts as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very respectful and knowledgeable technicians mounted the TV in no time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    For Your Eyes Only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job when installing the Samsung Frame to the fireplace area. And also putting the Sony Bravia 8 in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 STARS FOR GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were fast, helpful and made sure the installation and setup was PERFECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv's mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great my only compliant was that the price that was told to me me was way different after service was rendered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and helpful. He was able to come earlier than expected to mount my TV which was great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the service and professional treatment I received. They mounted my TV, Dish, Apple TV, and sound bar, above my fireplace. No wires were showing! They made sure everything was up and running and asked me if I had any questions! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad mounted my TV on a tricky wall with little or no damage. He went over instructions until I was certain I understood which remote I need for which operation. He cleaned up thoroughly when he was finished. He set up everything needed, but couldn't get my aged DVD player to connect to the TV. That was a disappointment but an understandable situation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85" TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was prompt and effecient in their task. synched all the components as requsted. The installer had a trainee with him and was very instructive to the trainee to ensure he knew what to do in the future. THe installer was Kyle Johnsona and I appreciate his professionalism and efforts. Everything works very well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well Worth The Cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my TV mounted over the fireplace, as low as possible (just above the slim Soundbar on the mantal. The Geek Squad listened to my request and we're able to mount and connect it just as asked. They made sure it worked with the Soundbar and were willing to help reprogram my remotes if wanted. Finally, the Geek Squad / BB is one of the few services that keep you well informed regarding their arrival time. While this service was a bit pricey, it was worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks went above and beyond with the installation. They even threw in a piece of equipment I needed for free. I have used the Geeks twice now and will only use them from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done by a professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of hanging our bracket for the TV and also installing to the Wi-Fi. He arrived on time was very professional. He answered our questions and was truly interested in getting a job done right. Congratulations to him and he made us very happy with our new TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad is GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put up 2 TVs for me and did a great job. Very professional and very satisfied with results. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was nothing less than outstanding. He removed old wall hung tv and replaced with new 55" tv. Old tv was heavy so he called in for an assistant to help remove from wall. He then mounted a new adjustable wall mount and hung the tv. Tech was exceptionally neat in appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians arrived on time and were eager to set up. They were knowledgeable and professional and had great attention to detail

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Valerie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend having the Geek Squad install TV's. The crew that came out for ours were very professional and knew exactly what to do without hesitance. Courteous was also a key factor. These guys were the full package. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad KNOWS about TV's❣️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected a N antenna so i could get local channels on my TV and he installed my TV into a wall-mount in my bedroom so I can easily watch TV in bed. As I live alone, this is very handy for me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was mounted quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
Sponsored