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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 38,685 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great television - sound, picture and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Very efficient and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the installation team. As stated above, they were very efficient and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    GEEK SQUAD HOOK ME AND MY TV UP QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came were very professional and did an awesome job. They set my sound bar too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installed efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good. One technician called in sick, but the person who came was able to get the job done efficiently. The in-wall outlet was not installed because of an obstruction in my wall; however, this was no fault of the technician. It only caused some holes in my walls that she patched with the spackling I provided.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install 77 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service representatives were professional and installed and hooked up 77 inch tv in no time. Very friendly and knowledgeable. Good team!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV is easy to use, the perfectsize The sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound Easy to use The geek squad service was wonderful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One word: EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know many people have bad things to say about there service, but for us, it was EXCELLENT. The 2 guys were very detail-oriented and carefully installed and configured our new TV and sound system. They also carefully mounted an older TV in our bedroom. They were very careful with everything and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady and Geek Squad team member did an Outstanding Job of disconnecting the old tv and mounting the new tv, purchased at Best Buy. They were prompt in arriving, quick to fix the issues, and conscientious in answering our questions regarding the new set up. The Geek Squad never fails in exceeding all expectations! We're So Thankful for their expert assistance!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was familiar with my new tv and its mounting. He was organized, quick, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up TV and programmed universal remote. The guys were knowledgeable and efficient and very very kind. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the installation. Professional and made sure we were happy with each step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Greek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job installing my tv. Love watching my 85' tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD - GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went well and the Geek Squad tech was great. Edgar (my tech) explained everything in detail. You would not have known it was a wall installation because there was not a spec of plaster dust anywhere. He even advised me to get a smaller cable box from Comcast so he could place it on the back of the wall mount. PERFECT!!!! Just another reason I am happy to be a member of Total Tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came out Super professional Efficient Awesome overall They did an outstanding job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Confident TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 77" OLED tv. It was super fast and now I don't worry about it falling off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly installers. Super fast installation. Very knowledgeable and explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service I received. They were prompt and install my TV and explained how to work it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and on promised time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Arrived on time as promised and installation was really fast.

    I would recommend this to a friend
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