Customer Ratings & Reviews

The picture on this TV is crisper, brighter, more AMAZING than any I have ever had. I would recommend this TV over any other manufacturers on the market for quality, price and most importantly; Customer Satisfaction.

Great job mounting TV. Fast and efficient for Tv in home office.

Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

Great job installing my new TV and Sonus system. Neat and clean job.

The item is great i recommended to all people. The service is great with the installers.

The agents arrived on time and mounted and set up the TV. They even took time to show me the channels available

The two guys — Geek Squad — showed up and were prepared. My wife and I had mapped out where we wanted the TV on the wall and after a brief discussion and verification, they installed the TV exactly where we asked (like within 1/4”, I measured) and set up everything on the TV. They also ran some demo clips to give me an idea of what I’d bought. I’d add that when I arranged for installation, some times/dates were supplied by a third party so you may want to make sure you get an actual Geek Squad appointment.

The Geek squad sent to our door gave great service. Personable and knowledgeable people!

I have had the Geek Squad twice now, with 2 new tv sets! One needed to be wall mounted and the other was replacing an already wall mounted tv. Both times they were great! The were polite, worked steadily, and cleaned up after themselves. We also had a new washer installed! Love Total Tech, best decision i ever made!

The gentleman that installed my t.v. was very very good.I can not say enough about his manners and knowledge.

It took a few tries for the company to get the scheduling right but the installer was great. Fast, courteous and knowledgeable.

Jose and his helper did a great job. I highly recommend Geek Squad Installation and Mounting! This service is free to Total Tech Members who buy NEW TV's at Best Buy and is a great deal. Oh, and make sure you request Geek Squad when you set up the install! Jose is an excellent installer and Marcus, the Store Manager in Irving, TX is awesome, too! Thank you.

Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

Prompt, friendly team. Worked quickly, efficiently and very professionally.

Best installation ever !! They knew exactly what they were doing. Went over everything with us before they left . Very friendly and knowledgeable . They answered all our questions and we weren't rushed. Highly recommend these two for an install, you won't be disappointed.

The techs arrived on time with a call just before getting here. They were polite and efficient. They installed the television on the wall with the cords inside the wall exactly where I wanted it. They picked up all the packing and removed it when they left. They made sure that everything worked and that I understood how to operate it before they left.

I like my Samsung tv Good size, 55 and the pix is clear

The men who came to connect and set up our new TVs were terrific, very friendly, professional and knowledgeable. They did an outstanding job.

Geek Squad tech Connor connected my new Samsung TV and mounted it to my existing stand. He was very quick and was done in less than one hour. Connor was professional, polite and also recommended a new 4K Fire Stick and an additional port device to connect my sound bar, firestick and Blu Ray player. Very happy with the service!

Amazing service provided by punctual, and knowledgeable technicians.