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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation agents offer great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached the TV mount to wall, mounted TV and connected all accessories. They checked the operation of the TV and asked if I had any questions regarding the options available. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian Gonzalez and his assistant were very professional and courteous. They mounted our new TV quickly and took the time to set it up and explain the new features. This is our first new TV in 15 years so definitely appreciated them taking the time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked well installing this tv. Very knowledgeable. In helping me walk through the tv setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installed my 85 inch perfectly looks like it's supposed to great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service and very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Setup and Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed my TV were amazing! They were courteous, fast, and efficient. I had the same crew for the first delivery / install for the initial TV purchase and for its replacement. Great crew. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did very good job of installation and very efficient service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend for quality setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice group and professional. Even discarded the boxes that TV and mounting kit came in.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great work!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent showed up on time and was quick and professional! Total time of installation was around 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set-up Crew Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT experience with two guys who set up TV on wall. They communicated prior to appointment and on the scheduled date. On time, very polite, knowledgeable, and all my concerns and questions answered. Cleaned up all packaging material and stated if any questions pop up in future call Geek Squad any time. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent modified installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled what was a more complicated install with the mount of a 65 inch tv going in an area that had been a built in entertainment center. He put the articulating mount in so the tv extended in front of the old walls as the the tv was about a foot wider than the old built out space. Great secure installation that works perfectly. Cleaned up afterward and was done in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaryJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, mounting and set up.went very smooth. The two service men were excellent at their job. I would highly recommend them. It was so easy on us. All i had to do is open the door and then set back and relax.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time fast mounting of tv excellent job. Great job setting up the apps and activating them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are always professional and so knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Home Theatre Mount and INSTALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed BOTH of my TVs AND soundbar on the walls were professional and knowledgeable. They were very efficient and cared about the customers viewing experience. I would ONLY recommend Best Buys Install Services for the home theatre and TV Mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV was mounted quickly and I was instructed in use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representatives wall-mounted my TV and showed me how to use its features. Friendly and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to pay to have Geek Squad come to my house and mount my new 65 in. LG TV to a wall in my living room. Tony and Andrew showed up and the whole experience was awesome. They were super professional and the job was not only finished fast, but they clearly explained every part of the process and answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVWall mount … Excellent Job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV with professionalism and care and followed all my building’s HOA rules without a problem. They had a great attitude and were very helpful and nice. I recommend them without hesitation. They were even early which was nice and the updated me the new schedule in addition to calling the day before about their estimate arrival time. The did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. Professional and beyond helpful in installing a new TV in my brother’s (has special needs) new home, and offered to mount his small TV in his bedroom. Above and beyond my expectations. They mad sure everything worked before leaving and were very friendly. Thank you Geek Squad!

    I would recommend this to a friend
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