Customer Ratings & Reviews

A solid oled for the money paid with a great picture.

The Geek Squad technicians were courteous and did a great job putting up our 85” and 43” televisions in our basement. They cleaned up afterwards and answered all my questions. They installed and set up the televisions.

The agents were phenomenal. They just didnt install our huge tv. They spoke intelligently when we asked them questions. They set it all up and when they left, we didnt have to do anything but enjoy our beautiful shows in our beautiful living room.

After purchasing our 4K TV the Geek Squad arrived as promised and quickly set up our new tv. They spent time showing us the many features of our new tv and explained that we needed Verizon to come out and install new boxes for the best reception. The story with Verizon was a nightmare

Very professional, followed COVID guidelines and we're very efficient in the installation.

The agents that came by and mounted everything were very nice. They cleaned up after themselves, also made sure we didn't need anything else. Since our tools are still on their way from being shipped. This was a great value, they measured and did everything very well.

Very professional and quality service. They were very knowledgeable and did a great job!

Only because we couldn't make the full function mounting bracket work without using anchors, and the Tech didn't feel comfortable using them. Even at that, he did an exceptional job, was very knowledgable, and went the extra effort to make sure the job was complete, and to the best of my satisfaction. Best But has always done a good job installing, and/or repairing my electronics.

It is great to have the TV hung on the wall. I don't have to worry about it tipping over.

The agents mounted my TV and installed all my devices in a professional manner.

I purchased this product to mount a 65 inch LG OLED 4K television above my fireplace in a great room. Technicians installed in less than an hour. Product came with all necessary mounting brackets and other hardware. Technicians were able to adjust height and level tv using this tv mount. This product added to my overall satisfaction of my Best Buy experience.

Installers were great. They deserve 5 stars. However, Best Buy required an additional, unexpected $130 fee because the installation was over a fireplace. I was not asked about where the install would be or told of the additional fee, In fact, the install did not require any additional work because my contractor, in rebuilding the fireplace, installed a well anchored base for the TV bracket. All the installers needed to do was to screw in the bracket. Of course, because the guys were not allowed to do the install without the fee being paid, I paid it unhappily,

The totalcare membership has been the best investment as a new homeowner. They did a professional installation of the TV mount and TV in the best spot. They consulted me before installation and finished quickly.

Quick and efficient, they cared for my house and belongings. I've used them twice and still use them again.

Couldn't have asked for better service. They were polite, helpful in answering all my questions, careful and conscientious with the tv and my property, and very fast with the installation. They even bring a level to make sure the tv is straight! I would highly recommend this service.

Jared is the best! Such a professional and efficient installer! Great personality and very knowledgeable! He made sure I knew how to work my new TV before he left… made sure my place was near and tidy when he took away all the boxes and old equipment!

These guys were awesome. They setup TV and home theater system. I wanted my new stuff to look better than what I could do and these guys knocked it out of the park. Love the system and the look of everything. Sounds great as well.

Excellent service! The team was efficient and friendly! I would definitely use the service again.

The agents mounted the TV and made sure all devices were connected and were working as expected.

Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.