Customer Ratings & Reviews

The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

Very Knowledgeable! Very professional! Definitely would use them again.. they came in knew exactly what to do.. took them no time to hook up my tv & sound bar, & speakers! Showed me how to use the remote!! I really appreciated that..

Devon, who delivered our new TV not only helped set it up, but also took the time to explain the new controls so we could begin watching as soon as he left. I can't say enough about how conscientious and knowledgeable he was. Thank you!

The agents came to my home, mounted my television and explained all the features, warranties and more. A truly thorough experience and I'd recommend Best Buy for mounting again.

Easy to install and very good support for my 85 inch TV

The geek squad team of 2 came and were courteous and professional. They made quick work of my old set, handle my new one with care and set things up very quickly. They turned off the settings that would have annoyed me. Overall, they save me a ton of time and I would highly recommend them.

Geek squad did an excellent job! They confirmed the exact mounting location, securely mounting an extra large (98 inch) TV, and cleaned up their mess along the way. Highly recommend for a safe and worry free service.

Edward was great! Everything was great. On time, fast, efficient

Purchased a 65" LG TV and a wall mount. The Geek Squad did a great job with the TV installation, and thoroughly explained the options in the TV menu. They also installed the TV on a Rocketfish wall mount purchased from Best Buy. Great attention to detail, explained how to use the mount, and then cleaned up after their work.

The agent installed the TV extremely fast and was very knowledgible on what he was doing

The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

Technicians quickly mounted my TV in no time. very professional.

On Oct.28, 2021, Lacey from the Geek Squad did our wall mount for a new T.V. She also adjusted other T.V. Comcast boxes and handsets. Additionally, she was incredibly informative and explained many things to me and encouraged me to call her if I needed any help. Appointment was conducted in a timely manner and I was given updates before. Great service.

Geek Squad is the ONLY reason i still shop at Best Buy, professional helpful experts in their field AND happy in their profession!! Don’t lose the Geek Squad and use a third party like you did for appliances - as i don’t buy my appliances from Best Buy anymore because of that decision

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

I wish I could remember his name, but he was the most efficient, fastest and highest quality installer I have ever had. He installed three big screens in under an hour and a half flat and reprogrammed my TVs to make it easier to switch between the apps and different media without me even asking! Can't say enough great things about him.

Very friendly, informative and got to work right away. Made sure everything was in good working order.

Technicians were very professional, knowledgeable and friendly.

I got this for my parents with their 77" TV since I knew they wouldn't get it mounted otherwise. They said the installers were amazing, polite, and mounted the TV perfectly. They are so excited to have the rest of their room back, without the TV stand, and the TV looks amazing on the wall. Great service!