Customer Ratings & Reviews

They did a wonderful job mounting our TV and sound bar! So friendly and very professional!! They took their time explaining everything and making sure it was just right! They also took the time to go through the TV settings and get us up and running without having to figure it out on our own! My husband and I were so happy with the geek squad service!

The service was incredible. Expertly handled a job I was not capable of doing by myself. They were knowledgeable about the mount and also had some great tips about setting up the tv.

The Geek Squad was prompt and very courteous with the delivery and installation. Nick and his co-worker showed us how they would install to get the best viewing of the Samsung TV on the Wall Mount. Excellent service.

The 83 inch tv was unpacked, mounted on the wall, and connected to my devices. The old one was taken to the garage. Everything was done in an efficient and friendly manner.

The Geek Squad was right on time, and installed our TV quickly. We had not purchased a new wall mount, as the new TV was the same size as the old. The service guys had to do a bit of adjusting, but made the mount work perfectly.

Love the Geek Squad! The mounted the 65” TV on the wall, we’re very professional, and were apologetic they couldn’t fully set up the TV because we didn’t have internet yet.

Had Spencer Chapman install my new Samsung S95F 65 in TV and Wall mount. They were nice, well dressed, cleaned up everything and set up the new Samsung soundbar with the TV. Everything works perfectly. I have always had great luck with Best Buy in terms of good pricing and the best intalls!!!

Installation was outstanding. Arrived on time after text and call to confirm on their way. Technicians (Brandon) were fast and professional. Courteous and very helpful with information. Placed the tv precisely where I wanted. Connected all devices, including cable tv box, and ran service test to confirm everything was working properly. Cleaned up after themselves. Highly recommend!!

The folks were very professional and prompt. i was pleased with their work but not with being able to hide the power cord as was promised when I purchased the product. I am still waiting on the Best Buy store to contact me to resolve the issue. The Geek Squad executive called me and told me the store would be contacting me.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

The tecnician kept me updated of his arrival and installed my TV and devices to my satisfaction. I was very pleased with the service.

The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

very professional, knowledgeable, courteous, detail oriented loved the pride they took in their jobs

Both were very efficient and the install worked well. Only complaint, is a minor one. They did not get the manual out of the box to give to me. I assumed that there was no manual included, even though it was mentioned in the item description online. I did locate a digital copy and downloaded it. When we broke down the box for recycle we found it plus some items that would have enhanced the installation by lifting the tv up so it would not be partially blocked by the sound bar. Like I said not major issues, but one of those little details. Overall very pleased with the team.

The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

The installer did a great job and was professional and very courtesy, he installed my tv and sound bar with ease and answered all my questions and concerns thoroughly...i will highly recommend my installer Vernon

When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

Very friendly, informative and got to work right away. Made sure everything was in good working order.

The Total Tech squad were professional, kind and amazing! They mounted the bracket to the wall with such perfection Placed Curved TV on and set it all up for us! We are thrilled with the expertise and wealth of knowledge. They answered all our questions effectively! Josh is definitely an asset to Best Buy!